Summary:
School Based Health requires flexible, efficient teamwork on the part of the provider and other clinical staff. The provider and nurse work together to perform all the needed duties for clinic maintenance and patient care in School Based Clinics.
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Essential Duties and Responsibilities:
- Obtain and maintain records of parental consent, insurance information, and patient history for students and staff of School Based Health.
- Coordinate with school secretaries and health department nurses to appropriately screen and triage potential patients for SBH.
- Maintain safe and well-equipped clinical areas at all SBH sites. Duties include, but are not limited to inventory, ordering, and stocking medications and supplies, reporting malfunctioning equipment or facilities, and appropriate security/storage of supplies.
- Have knowledge of and oversee compliance with OSHA and on-site licensure requirements for SBH.
- Perform duties of Front Office Personnel, i.e. check in, appointment scheduling, follow-up monitoring, insurance verification, and check out as needed.
- Schedule outpatient x-rays, labs, and referrals and fax orders to appropriate facilities. Obtain results of ordered studies for follow up and interpretation by provider.
- Assist with follow up phone calls or other needed communication to the parent/guardian of SBH patients daily.
- Participate in school functions as appropriate for SBH; i.e. Open House, school registration, and special events.
- Assess patients’ emotional and personal needs; i.e. food, shelter, clothing, abuse, neglect and refers to appropriate resource agencies.
- Performs teaching as needed to patients and parents related to health maintenance, disease prevention, and care for illnesses or injuries
- Perform initial assessment of age, weight, vitals signs, and chief complaint and document in medical record
- Properly prepare the patient for the exam and assist the provider as needed with exams and procedures
- Make certain that all pertinent pre-clinic laboratory or other pertinent data is in chart at time of visit
- Practice Universal Precautions at all times utilizing available safety equipment (gloves, shields, etc.)
- Maintain well-cleaned and stocked work areas
- Clean and sanitize medical equipment regularly
- Have computer knowledge of the EHR and be proficient in clinical workflows
- Completes and documents required patient care activities to comply with all regulatory measures (HEDIS, UDS, PCMH, and FQHC)
- Prepare and administer immunizations, allergy, or other injections as needed
- Assist with lifting patients as needed
- Obtain patient insurance pre-authorization for all referrals and procedures
- Perform all other duties as assigned
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Other Essential Duties and Responsibilities:
- Grace Health recognizes that managing patient care is a team effort involving both clinical and non-clinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success.
- Team members must demonstrate excellent communication and coordination skills to provide quality patient care.
- Care coordination includes communication with community organizations, health plans, facilities, and specialists.
- Care team members must understand and embrace the concept of population health management and proactively address the needs of patients and families served by the practice.
- Team members must demonstrate the skills and knowledge necessary to communicate effectively with vulnerable patient populations.
- Team members must participate in Continuous Quality Improvement (CQI) activities within the organization to ensure patients receive high-quality care.
- All team members will be involved in improving quality outcomes.
- Team members will participate in the review and evaluation of practice performance and help identify opportunities for improvement.
- Team members will participate in Grace Health's advocacy program.
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General Duties:
- Follows all organizational policies and procedures, including administrative, clinical, quality assurance, and personnel policies.
- Maintains satisfactory attendance, including attendance at meetings and completion of assigned tasks.
- Maintains timely documentation of all work assignments.
- Maintains patient confidentiality.
- Routinely keeps the supervisor informed regarding attendance and job assignments.
- Demonstrates flexibility and the ability to multitask.
- Works effectively and efficiently.
- Works cooperatively with providers, administration, and peers.
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Qualification Requirements:
To perform this job successfully, an individual must be able to support and advance Grace Health's mission while satisfactorily performing each essential duty. The requirements listed below represent the knowledge, skills, and abilities required for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Skills: - Pleasant personality
- Cooperative attitude
- Completed a recognized medical assistant program
- Written and oral communication skills
- Computer skills
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Education and/or Experience:
Requires a valid nursing license to practice in the state of Kentucky. Strongly prefer experience in pediatric care. Prefer experience in a school-based health setting.
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Physical Demands:
The physical demands described herein represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools, or controls. The employee occasionally is required to reach with hands and arms, stoop, kneel, crouch, or crawl, and taste or smell.
The employee must occasionally lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
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Work Environment:
Grace Health is a faith-based, federally qualified health center (FQHC). We provide primary healthcare services to underserved, underinsured, and uninsured individuals throughout southeastern Kentucky. Our mission is "to show the love and share the truth of Jesus Christ to southeastern Kentucky through access to compassionate, high-quality primary healthcare for the whole person."
The work environment characteristics described herein are representative of those employee encounters while performing the essential functions of this position. Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform the essential functions of the position.
The noise level in the work environment is typically moderate.
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