Dispatcher

Royal Coach Lines, LLC

Dispatchers are responsible for communicating route information to their drivers and ensuring they have the resources necessary to succeed at their tours of duty. Their main duties include logging each call, providing answers to questions by retrieving information from the necessary departments and supervising the field units’ routes to prioritize and organize their schedules.

Responsibility Profile:  

• Schedule and dispatch drivers, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs. 
• Relay information such as work orders or other messages to and from drivers and driving assistants. 
• Use telephones, two-way radios or text messages to contact employees. 
• Speak with supervisors or customers to resolve problems, requests for services or equipment. 
• Prepare daily work such as schedules. 

• Prepare work orders for crew or receiving work orders from work crews. 
• Facilitate communications within company assigned territories. 
• Keep and organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information. 
• Perform other duties as assigned. 

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Qualifications 

• One (1) year of transportation experience. 
• High School diploma. 

Salary

• $22-$26 per hour, depending on experience

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Founded in 1950, Royal Coach serves the Westchester County, New York community with paratransit, school bus, and special education services. Seven years after being founded, Beniamino DiPaolo acquired the company and relocated Royal Coach to Yonkers. The company has grown to being one of the largest school contractors in Westchester County, with longstanding working relationships of over 40 years with the city of Yonkers, the Greenwich Japanese School and the Westchester County Department of Health.