associate product manager, Lobby Innovation

Now Brewing – associate product manager, Lobby Innovation #ToBeAPartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. With every cup, with every conversation, with every community – we nurture the limitless possibilities of human connection.

As an associate product manager, Lobby Innovation, you will be part of a dynamic and entrepreneurial team responsible for packaged products sold in our coffeehouse lobbies, including Ready-to-Eat, Ready-to-Drink, and packaged At-Home Coffee. This role enables disciplined execution across promotions, categories, and product performance, with a primary day-to-day focus on our Retail North America At-Home Coffee business. You will support promotional readiness, project management, reporting, and cross-functional coordination while helping the team build repeatable ways to evaluate performance and inform future portfolio decisions. We are looking for a candidate who is nimble, proactive, analytical, able to multitask and enjoys problem-solving, with a focus on the customer. Bring your relentless curiosity, strategic expertise, attention to detail, and passion for retail.

As an associate product manager, Lobby Innovation, you will…

Business Management

• Support and provide recommendations regarding product objectives and strategy (e.g. launch timing, placement, pricing, assortment, and promotional cadence) within our packaged At-Home Coffee category.

• Assist in researching customer, category, competitive, and operational signals and translates data and insights into logical, compelling recommendations.

• Represent the Lobby Innovation team in cross-functional forums, including Marketing, Planning, Operations, Sourcing, Supply Chain, and Finance.

Commercialization and At-Home Coffee Support

• Support the RNA At-Home Coffee commercialization process from concept to launch working closely with cross-functional partners through feasibility, operations, product development, planning and forecasting, and launch-readiness reviews.

• Provide primary day-to-day execution support for RNA At-Home Coffee, including assortment inputs, product and launch documentation, systems management, and cross-functional communication.

• Assist in writing and developing product and packaging creative briefs with a lens on customer need-states, category opportunity, operational feasibility, and business potential.

Go-To-Market and Promotional Readiness

• Support delivery of products for each promotional window, including product direction, launch documentation, and inputs into supply chain requirements.

• Maintain cross-functional workback plans, launch trackers, milestone schedules, decision logs, and recap documents.

• Support lobby innovation team with readiness tracking, issue escalation, and launch documentation by promotion and category.

• Manage promotional inputs and multiple reviews for in-store signage and coffeehouse product communications.

Performance Management and Execution Enablement

• Build and maintain standardized KPI templates, reporting inputs, meeting cadences, and team operating routines.

• Assist in compiling promotional and category performance readouts

• Supports monthly performance reviews, seasonal RNA At-Home coffee pipeline reviews, post-promotion recaps and retrospectives.

• Synthesize inputs across functions into clear status updates, risks, decisions required and recommended next steps.

• Help capture portfolio learnings to clarify what to scale, what to iterate, what to stop, and what should inform future pipeline development.

We’d love to hear from people with:

• Minimum of 2 years of experience in a role supporting marketing, brand management, product management, commercialization, or operations

• Strong analytical/reporting skills with proficiency in MS Excel and PowerPoint

• Ability to communicate clearly, concisely, and persuasively

• Ability to balance multiple priorities and meet deadlines

• Ability and willingness to navigate change and ambiguity

• Previous experience working in CPG or retail product development preferred

• Minimum of 1 year of project leadership experience preferred

• Minimum of 2 years of progressive analytical experience in product or marketing preferred

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected] or 1(888) 611-2258.