- Salary
- $24 – $36
- Location
- Charlotte, NC - 5025 Airport Center Pkwy, United States of America
- Type
- Full-time
- Seniority
- Lead
- Experience
- 6+ years
- Education
- Associate
- Source
- Workday
Description
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
N/A
Pay Range:
$24.10 - $36.15Major Responsibilities:
Acts as an expert resource person for the department, assists team with more complex issues, works with team members to resolve problems, address complex issues, and provides necessary training to team members.
Monitors and audits the work quality and analyzes daily statistics looking for any trends which are reported to management.
Distributes and monitors daily work, assists management with employee guidance, and provides ongoing feedback on performance.
Accurately post high volumes of payments, denials, and adjustments from ERAs, paper EOBs, and patient payments.
Ensure timely and accurate posting of bank lockbox payments, 835 files, credit card and check payments, and Accounting GL transfers.
Post electronic and manual account adjustments, including reviewing adjustment requests and reports for reconciliation accuracy.
Apply non-cash vouchers to appropriate patient accounts with precision and timeliness.
Monitor and resolve unapplied cash daily, ensuring prompt reconciliation and resolution of accounts.
Reduce undistributed cash from both clearing and patient account perspectives.
Reconcile posted payments with bank deposits and remittance files to ensure financial accuracy.
Accurately post all denials and route them to the appropriate departments for follow-up.
Investigate and resolve payment inquiries from other Revenue Cycle departments.
Identify trends in payment posting issues and recommend process improvements to reduce recurring errors.
Research and investigate missing payments to ensure complete and accurate account posting.
Prepare remittances for application and resolve discrepancies between expected and actual reimbursements.
Prepare summaries of cash applied for daily cash balancing and ensure batch totals match deposited amounts.
Forward appropriate documentation to the Reconciliation team for final review.
Maintain expert-level proficiency in integrated systems and applications.
Perform administrative tasks such as filing, photocopying, and PDF processing of related documents.
Demonstrate strong organizational and time management skills to meet daily operational goals.
Apply advanced accounting and accounts receivable (AR) management skills to support financial integrity.
Licensure, Registration, and/or Certification Required:
None Required.
Education Required:
Associate degree or Equivalent Experience
Experience Required:
6 years of Experience in Project Management or Cash Operations related fields.
Knowledge, Skills & Abilities Required:
Accuracy and attention to detail
Reading and understanding EOB
Initiative and Team Collaboration
Good organizational ability and communication skills
Basic bookkeeping and strong mathematics aptitude
Consistently exercise logic and reasoning to assess and resolve problems
Physical Requirements and Working Conditions:
Lifting 10 pounds or more for mailing.
Sitting for extended periods of time.
Preferred Job Requirements
Preferred Education:
Bachelor’s Degree or 5 years of revenue cycle experience
Preferred Experience:
Experience in Project Management or Cash Operations related fields.
DISCLAIMER
All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
