- Location
- Singapore, Raffles City Tower
- Type
- Full-time
- Department
- IT
- Seniority
- Manager
- Source
- Workday
Description
Location: Singapore
About the Role
Lead the strategy, roadmap, and commercialization of AI-enabled managed services offerings. Drive product innovation by translating business challenges into scalable AI solutions that deliver measurable client value and operational transformation.
Key Responsibilities
Own offering strategy, business cases, roadmap, service catalog, pricing, and value realization.
Identify and prioritize AI-enabled managed services opportunities across AMS, SAP, Salesforce, ServiceNow, SuccessFactors, mobile, and enterprise operations.
Translate client business challenges into AI roadmaps, value propositions, and executive-level business cases.
Partner with sales, solutioning, delivery, governance, and operations teams to move opportunities from concept to scaled adoption.
Define and track business outcomes, including productivity gains, cycle-time reduction, service quality improvements, cost optimization, and renewal support.
Monitor market trends and emerging AI capabilities to enhance offerings and competitive differentiation.
Required Qualifications:
- Experience leading Managed Services or Application Managed Services (AMS) transformation initiatives.
- Experience developing business cases, strategic roadmaps, and value realization frameworks.
- Proven ability to engage, influence, and manage senior client stakeholders and executive sponsors.
Preferred Qualifications
- Experience with enterprise platforms such as SAP, Salesforce, ServiceNow, or SuccessFactors.
- Knowledge of Generative AI, Agentic AI, intelligent automation, and AI-enabled service delivery models.
- Experience in Product Management, Product Ownership, Offering Management, or Managed Services portfolio management.
- Familiarity with service catalog development, pricing strategies, and commercial modeling.
- Experience driving AI-led transformation, operational excellence, or digital transformation initiatives.
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Skills
SalesforceSAPServiceNow
