Residential Service Technician

Malvern, PA
$24–$28 per hour + Benefits

A respected luxury custom home builder is seeking a dependable and customer-focused Residential Service Technician / Maintenance Carpenter to perform warranty work, punch-list completion, repairs, and general maintenance within high-end homes.

This position is ideal for a hands-on residential construction professional with broad trade knowledge who takes pride in quality workmanship and knows how to interact professionally with homeowners. The right person will be comfortable handling smaller repairs independently while recognizing when specialized or licensed trade support is required.

Responsibilities

• Perform general residential maintenance, repair, and light construction work
• Complete punch-list and finish work as projects approach completion
• Respond to warranty and homeowner service requests promptly and professionally
• Diagnose issues, recommend practical solutions, and escalate complex work to licensed specialists when appropriate
• Perform basic carpentry, drywall repair, hardware installation, painting touch-ups, caulking, trim work, and other finish-related tasks
• Troubleshoot basic plumbing, electrical, HVAC, and residential-system concerns
• Coordinate with subcontractors and internal team members regarding schedules and scopes of work
• Maintain professional communication with homeowners and provide updates regarding service activity
• Document service calls, repairs, materials, progress photographs, and daily site notes
• Ensure completed work meets company quality standards, applicable codes, and safety requirements
• Maintain company tools, equipment, materials, and vehicle in good working condition
• Support project teams with miscellaneous field tasks as needed

Qualifications

• Previous experience in residential construction, home maintenance, carpentry, warranty service, or a related role
• Strong general knowledge of residential building systems and construction processes
• Hands-on experience with carpentry, finish work, drywall, painting, and general home repairs
• Basic knowledge of plumbing, electrical, and HVAC troubleshooting
• Ability to determine which repairs can be completed internally and which require a licensed specialist
• Strong problem-solving skills and attention to detail
• Professional appearance and excellent customer-service skills
• Ability to work independently, organize daily priorities, and manage multiple service requests
• Comfortable working inside occupied luxury homes
• Basic proficiency with tablets, email, photographs, and field-documentation software
• Experience with Buildertrend or similar construction software is a plus

Compensation and Benefits

• $23–$29 per hour, based on experience
• Comprehensive medical benefits
• Generous Paid Time Off program
• Paid holidays
• 401(k) with company match, if applicable
• Company vehicle or mileage support, depending on company policy
• Tools and equipment provided as appropriate
• Stable, year-round work
• Opportunity to work on distinctive luxury homes throughout the Main Line

Why Join?

This is a visible, trusted position within a respected custom home builder. You will serve as a direct representative of the company while helping homeowners protect and enjoy their homes. The role offers variety, independence, steady work, and the opportunity to use a broad range of residential construction skills without being assigned to the same large project every day.