Global Business Process Engineer

Global Business Process Engineer

Description -

Business process engineering focuses on new business processes, how to diagnose problems with an organization's current methodology, and how to redesign, reconstruct, and monitor processes to ensure they are effective.

What a Global Business Process Engineer does at HP:

Identify the customer needs, analyze existing processes to identify its strengths and weaknesses, provide solutions to problem areas, and optimize overall operations
Understand the different Field & Channel processes across markets to identify opportunities, work on possible solutions and pursue global standardization
Establish a communication bridge between the market SPOCs and different teams such as CCC, CC, Supply Chain, IST, Finance etc.
Partner up with global BPEs and Digital innovation team every time an automation solution needs to be implemented
Ensure new processes required for global guidelines are redesign, reconstruct, and monitor processes to ensure they are effective
Capability to lead E2E projects/initiatives bringing the correct structure and governance

Personal skills and qualities that will help you out:

Build relationships and work collaboratively; effective verbal/ written communication is key to be successful in this role
Anticipate stakeholder needs and provide a fast solution to gain credibility and trust
Proven ability to identify, assess and solve problems
Strong analytical skills to assess processes within the organization and identify opportunities
Ability to persuade and influence others to change or adjust existing or new processes
Use best practices to carry out business process analysis, re-engineering, process measurements and change management activities
Work with other process engineers in integration of new and existing business processes
Prioritize and execute projects for ongoing business improvements
Provide technical advice on processing technology, capability, risks, costs

Technical skills:

Lean Six Sigma (Green or Black Belt) certification.
Excel and Power Point knowledge is a must
BPM (Business Process Management) knowledge.
PM (Project Management) certification will make the difference.
Management of Change (ADKAR model) is a plus

We love our work environment and career growth journey. We think you will too:

Inspirational and collaborative team that supports your growth
Various career paths that foster your development in various fields (Project Management, Digital Innovation, Management etc.)
Freedom to work independently and still count on support, when needed
The great professional exposure with a wide range of collaborators globally (e.g. corporate clients, internal and external stakeholders from different markets etc.) empowers you to have a meaningful impact
 

Job -

Supply Chain & Operations

Schedule -

Full time

Shift -

No shift premium (Costa Rica)

Travel -

Not Specified

Relocation -

Not Specified

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"