Audit Operational Specialist

Audit Operational Specialist

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

As a Quality Assurance Specialist II at ICON, you will contribute to our clinical research function, working collaboratively to deliver high-quality outcomes across our clinical programmes.

What You Will Do:

You will contribute to quality assurance and compliance activities, taking responsibility for your deliverables and working collaboratively.

Key responsibilities include:

• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
• Perform Quality Management Review (QMR) on active projects.
• Extract and review study data from the SQL database to ensure accuracy according to system specifications and client requirements.
• Communicate with department management and project managers regarding quality and/or compliance issues and trends.
• Conduct accurate and timely secondary review of QMRs.
• Act as subject matter expert for compliance staff in specialized tasks.

Your Profile:

You will bring relevant quality assurance and compliance experience, along with the following qualifications and skills.

Required qualifications and experience:

• Bachelor's degree in a related field (e.g., Life Sciences, Regulatory Affairs, or Compliance).
• Relevant experience in compliance, quality management, or a related field within the Interactive Technologies division.
• Proficiency in performing Quality Management Reviews (QMR) on active projects, ensuring adherence to established quality standards and procedures.
• Strong communication skills to effectively convey quality and compliance issues and trends to department management and project managers.
• Perform accurate and timely secondary reviews of QMRs, identifying discrepancies and recommending corrective actions.
• Act as a subject matter expert for compliance staff, providing guidance and support in specialized compliance tasks.
• Collaborate effectively with cross-functional teams and colleagues to ensure compliance goals are met.
• Willingness to travel as required (approximately 10%)

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply