VP, Direct Corporate Participant

Introduction

At Artex, we reimagine what risk management can be and we do it with bold thinking, deep expertise, and an unwavering belief in what’s possible. As part of our global team, you’ll help clients navigate complex risks through creative, forward-looking solutions that go beyond the expected. This is a place where innovation is encouraged, ideas are welcomed, and no two days look the same. We’re a community of confidently curious problem-solvers, opportunity seizers, and collaborative thinkers, working together to challenge convention and shape the future of our industry. Here, you’ll be supported to explore your potential, grow your expertise, and make a meaningful impact on a global scale. 

Overview

Reporting directly to the Client Service Director within Artex Capital Solutions, the Vice President, DCP Administration will have responsibility for client business relationships and will lead a team focused on all aspects of the provision of client services to a portfolio of Direct Corporate Participants (Members).

How you'll make an impact

• Act as the primary contact for clients and take the lead on client service delivery and relationship building
• Identify and proactively provide/suggest solutions to client service issues or technical queries
• Coordination of Funds at Lloyd’s process, including funding, top-ups and releases as part of incoming into line and quarterly corridor processes.
• Coordination of Premium Trust Fund (PTF) profits returns to investor(s)
• Ensuring insurance vehicles comply with all contractual obligations, including reinsurance agreements, LoCs and provision of required information
• Oversight of client onboarding process, including Lloyd’s and Artex KYC, completion of Lloyd’s forms and client agreements
• Monitoring the delivery of compliance with clients’ obligations and controls as well as all applicable laws, regulations and statutory filing requirements, including regulatory and tax reporting to Lloyd’s
• Oversight of cash, payments and investment management processes for the client, including liaison with the investment manager
• Oversight of the preparation of timely and accurate financial statements, as well as audit process, by the accounting team
• Interaction with client personnel and service providers
• Assisting with proposal and marketing activities
• Review meeting materials and make presentations at client meetings
• Assist with the development and maintenance of client service systems and procedures, identifying efficiencies and cost control opportunities.
• Manage and develop the team through effective delegation, communication, performance management, individual development plans and reward/recognition practices.
• Provide mentoring, coaching, technical support and training to the team 
• Monitor staff performance, providing training and motivation, and periodically review processes, procedures
• Other responsibilities as needed to ensure quality client service

About you

• At least 5 years’ recent (re)insurance experience in a Member or DCP operations, with a members agent, DCP administrator or similar organisational role including 3 years’ experience of post-qualifying experience.
• 2 years of demonstrable people management experience, preferred
• Significant knowledge of the UK and Lloyd’s insurance market and regulatory environment.
• Advanced computer literacy skills, including Excel, Word and PowerPoint.
• Ability to manage teams, multi-task and adapt to changing priorities.
• Highly motivated individual who is deadline driven and committed to delivering an excellent level of client service.
• Excellent verbal, written, organizational skills with the ability to engage effectively at all levels.
• Strong financial reporting and analytical skills.
• An accounting designation (CA, CPA, ACA, ACCA) is beneficial.
• Technical knowledge of IFRS and U.S. GAAP including an understanding of insurance and investment accounting standards is beneficial.
• Experience and current working knowledge of reporting from general ledger systems is beneficial.

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Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)