Overnight In-Room Dining Server

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city’s artisans. Four Seasons is the new social hub of downtown Nashville’s SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool – celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we’ll inspire a truly authentic experience of Music City.

About the role
At Four Seasons Nashville, our Overnight In-Room Dining Server plays a key role in delivering exceptional dining experiences directly to our guests’ rooms. This position is responsible for providing personalized, knowledgeable, and efficient food and beverage service while ensuring every guest interaction reflects the highest standards of luxury hospitality.

What you will do
• Deliver food and beverage orders to guest rooms promptly and accurately, ensuring food quality and presentation standards are maintained.
• Verify all orders against guest requests and ensure special instructions are completed correctly before delivery.
• Engage with guests in a professional and welcoming manner, providing detailed descriptions of menu items, ingredients, and preparation methods.
• Anticipate guest needs, respond promptly to requests, and create memorable dining experiences through personalized service.
• Coordinate tray and dishware removal in accordance with established service standards and guest preferences.
• Set up, maintain, and clean room service stations, tables, flatware, dishware, and condiment displays to ensure operational readiness.
• Utilize mobile technology and hotel operating systems to support service delivery and communication.
• Accurately process guest checks, obtain required signatures, and handle voids or complimentary items according to company procedures.
• Assist with taking guest orders and preparing simple food items when needed to support operational requirements.
• Collaborate effectively with team members and supervisors while maintaining compliance with Four Seasons policies, procedures, and service standards.

What you bring
• Previous food and beverage, restaurant, room service, or hospitality experience preferred.
• Strong communication and interpersonal skills with a passion for delivering exceptional guest service.
• Ability to work in a fast-paced environment while maintaining attention to detail and professionalism.
• Basic knowledge of food and beverage service standards, menu items, and dining etiquette preferred.
• Ability to stand, walk, lift, and transport food and beverage items throughout the shift.

What we offer:
• Competitive salary, wages, and a comprehensive benefits package
• Excellent training and development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• Additional property-specific benefits and wellness programs, where applicable

Schedule & Hours:
• Full-time opportunity available based on business needs
• Flexible schedule required, working only overnight shifts.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf