Public Safety Assistant - Extended Part-Time - Business Desk

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The City of Irvine seeks a passionate and motivated individual for the Extended Part-Time Public Safety Assistant - Business Desk position. Specifically the position of the Public Safety Assistant assigned to the Business Desk provides the first point of contact for visitors and many callers to the Irvine Police Department. Candidates should be prepared to provide outstanding customer service in all aspects of their responsibilities. Duties include answering phones, greeting visitors, accepting and processing a variety of legal instruments and documents, investigating criminal complaints and writing police reports. Additional duties include performing LiveScan fingerprinting and vehicle inspections for correction after citation.

All applicants must be able to pass the Public Safety background check process.

The classification of Public Safety Assistant is used throughout the Irvine Police Department in a number of roles and divisions. The essential duties and responsibilities listed below are dependent upon the assigned division and may or may not apply to the specific position listed in the title of this job bulletin.  The following duties are normal for this classification. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned. Each position may be assigned duties from the following list; however, it is unlikely he/she will be responsible for all of these duties at any one time.
 

• Patrols areas of the City to identify and resolve parking violations and traffic hazards, and enforce applicable laws. Responds to citizen complaints regarding parking and abandoned vehicle laws. Tags and arranges transport of abandoned vehicles. Analyzes related crime trends to determine areas of enforcement.
  
   
• Assists with traffic investigation tasks. May interview traffic accident principals and witnesses. Assists in set up of site traffic controls and measuring accident scenes. Conducts traffic control and may provide first aid for injured persons. Clears obstructions and wreckage.
  
   
• Provides assistance, information and directions to motorists. Assists in the coordination of public safety support for special events in the community. Performs crossing guard duties as needed.
  
   
• Responds to non-emergency calls and service requests from the public. Researches complex questions/answers or refers callers to other sources. Gathers information to prepare crime reports, interviews victims, suspects and witnesses, and provides referral information as needed. May provide field support to officers on emergency calls.
  
   
• Provides support for the business desk and records functions. Takes information from citizens and prepares crime reports. Processes applications for licenses, subpoenas, and citation sign-offs. May take emergency calls and refer callers to appropriate staff or outside agencies for assistance.
  
   
• Conducts Neighborhood Watch meetings. Conducts detailed residential and commercial security surveys to determine how security can be improved. Provides information to interested citizens on neighborhood alert procedures. Assists in coordinating crime prevention public displays.
  
   
• May testify in court for related investigations.
  
   
• Receives, processes, indexes and safeguards property/evidence. Maintains evidence chain-of-command records and assists in coordinating evidence release. Implements property destruction according to law and department policy. Arranges secure transfer of evidence to crime labs. Inventories and issues uniforms and safety equipment to personnel. Assists in the organization of liquidation of property through police auction.
  
   
• Coordinates public education, safety and prevention programs related to assigned responsibilities.
  
   
• Fingerprints citizens and new employees as needed.
  
   
• Compiles crime statistics and data to identify trends, methods of operation and suspects.
  
   
• Assists Training Officer in development of internal training for staff.
  
   
• May assist with records management and matron duties.
  
   
• Prepares a variety of reports and maintains records, logs and files. Responds to information requests.
  
   
• Maintains knowledge of National, State and local laws, as well as department policies and procedures. Attends additional job specific P.O.S.T. certified schools, training courses, updates and seminars as required.

Associate's degree in criminal justice, law enforcement or related field with at least one year experience in law enforcement activities, community service, or any combination of education and experience that provides equivalent knowledge, skills and abilities. 
 
Requires a valid California drivers' license.
 
Depending on assignment, may be required to obtain certification in first aid and CPR. 
 The City
Irvine is recognized as one of America's Best Places to Live, according to Money Magazine. The City of Irvine has the distinction of being one of the safest cities in the United States with a population of more than 100,000, based upon FBI statistics on violent crime.

Your Team
The Public Safety Department is a full-service public safety agency that provides several special program areas including Emergency Management, Crime Prevention, DARE, School Resource Officer, K-9s, Traffic Enforcement, Commercial Vehicle Enforcement, General Investigation, Crime Scene Investigation, Special Investigation (vice & narcotics), and the Special Weapons and Tactics Team (SWAT).

The Process
The selection process will include an interview and will involve a background investigation prior to appointment. This recruitment may establish an eligibility list to fill future positions in similar and/or lower classifications within the organization.

Equal Opportunity Employer
The City of Irvine is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. We encourage you to inform Human Resources at least two business days prior to the first phase of the selection process if you have a disability that may require an accommodation.