• Inspect guest rooms and public areas to ensure cleanliness meets hotel standards. 

• Report any unsatisfactory conditions to room attendants and follow up to ensure corrections are made. 

• Monitor and maintain cleanliness in event areas, storage rooms, restrooms, and offices. 

• Assume responsibility for guest feedback and service scores related to housekeeping. 

• Report the status of all guestrooms to the front desk department. 

• Collaborate with the Security Office to manage lost and found items. 

• Assist in conducting inventories of linen, supplies, and equipment as directed by the Executive Housekeeper. 

• Participate in ordering supplies to maintain adequate inventory levels. 

• Perform daily checks of vacant rooms, public spaces, and storage areas. 

• Maintain departmental key control for security purposes. 

• Ensure deep cleaning programs are executed according to schedule. 

• Address and resolve any guest or housekeeping-related issues promptly. 

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. 

Required Experience, Education, and Skills: 

• 2+ years of experience in housekeeping or a related role, preferably in a hotel environment. 

• Experience in inspecting and maintaining cleanliness standards. 

• Strong attention to detail and commitment to maintaining high cleanliness levels. 

• Excellent communication and interpersonal skills to interact with team members and guests. 

• Ability to work independently and manage time effectively. 

• Proficiency in using housekeeping management software and Microsoft Office (Word, Excel, Outlook). 

• Strong organizational skills and ability to multitask in a fast-paced environment. 

• Leadership skills to guide and motivate the housekeeping team. 

Work Environment: 

• Frequent standing, walking, bending, and stooping for extended periods. 

• Must be able to lift and carry objects up to 20 lbs. 

• Flexible schedule, including evenings, weekends, and holidays. 

• Primarily indoor work inspecting guest rooms and public areas. 

Other Duties:  

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.