Room Attendant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.

About the role 

We are looking for an enthusiastic, motivated, and detail-oriented Room Attendant to join our Housekeeping team. This is an exciting opportunity for an individual who takes pride in creating clean, comfortable, and welcoming environments while delivering exceptional standards of hospitality.

This full-time role is responsible for ensuring guest bedrooms, bathrooms, and associated areas are cleaned, maintained, and presented to the highest standards of luxury hospitality.
As a Room Attendant, you will play a vital role in delivering an outstanding guest experience by ensuring every room is immaculately prepared and ready for arrival. Working as part of a dedicated Housekeeping team, you will help maintain the exceptional standards our guests expect while contributing to a positive and supportive working environment.

What you will do

• Clean and service guest bedrooms, bathrooms, and associated areas to the highest standards.

• Change bed linen, replace towels, and replenish guest amenities and supplies.

• Ensure all guestrooms are presented in accordance with hotel brand standards.

• Carry out departure, stayover, and deep-cleaning services as assigned.

• Inspect rooms for cleanliness, maintenance requirements, and lost property, reporting any issues promptly.

• Respond to guest requests professionally and efficiently.

• Maintain housekeeping trolleys, equipment, and storage areas in a clean and organised condition.

• Ensure adequate stock levels of linen, guest supplies, and cleaning products are available throughout the shift.

• Work closely with colleagues and supervisors to achieve daily productivity and quality targets.

• Follow all health, safety, hygiene, and security procedures at all times.

• Handle guest belongings and hotel property with care, professionalism, and discretion.

• Support public area cleaning and departmental projects when required.

• Contribute to a positive team environment while delivering memorable guest experiences.

What you bring

• Previous housekeeping, cleaning, or hospitality experience is beneficial but not essential.

• Exceptional attention to detail and a commitment to delivering high cleanliness standards.

• The ability to work efficiently and independently in a fast-paced environment.

• A positive attitude and strong work ethic.

• Excellent organisational and time-management skills.

• A professional and guest-focused approach.

• Good communication and interpersonal skills.

• The ability to work collaboratively as part of a team.

• A willingness to learn and develop within the Housekeeping department.

• Physical fitness and the ability to perform duties involving standing, bending, lifting, and repetitive tasks.

• Flexibility to work shifts, weekends, and public holidays in line with operational requirements.

• A genuine passion for hospitality and delivering exceptional guest experiences.

What we offer

• Competitive salary and service charge.

• Comprehensive training and career development opportunities.

• Complimentary meals while on duty.

• Uniform and complimentary dry cleaning.

• Employee travel programme.

• Increased holiday entitlement with years of service.

• Healthcare or dental plan.

• Staff shuttle.

• Recognition and reward programmes.

• Exclusive employee events, celebrations, and wellbeing initiatives.

• A supportive and inclusive working environment.

• Opportunities for progression within a world-class hospitality organisation.