Account Manager

Account Manager

Location: Northamptonshire
Salary: £40,000 per annum + Commission
Hours: Monday – Friday, 8:00am – 5:00pm
Working Pattern: Office-based with up to four days per week out on the road
Benefits: Company Car, Laptop and Mobile Phone

The Opportunity

ACS Staffing Solutions is recruiting on behalf of a well-established and growing business looking to appoint an experienced Account Manager to join their team.

This is an excellent opportunity for a commercially minded and relationship-focused individual to take responsibility for an existing customer portfolio, delivering exceptional customer service while identifying opportunities to increase revenue and develop long-term business relationships.

The successful candidate will be confident managing B2B customer accounts within a buy-and-sell business environment, with a proactive approach to sales, account development and customer engagement.

Key Responsibilities

• Manage and develop strong, long-term relationships with existing customers, acting as their main point of contact.
• Build a thorough understanding of customer requirements, ensuring the appropriate products and services are delivered.
• Follow up on incoming leads, sales proposals and quotations, including arranging and sending product samples where required.
• Identify opportunities to grow existing accounts through upselling, cross-selling and introducing additional products and services.
• Proactively engage with customers to generate further sales opportunities and maximise account potential.
• Manage day-to-day customer enquiries, resolving issues efficiently and ensuring a high level of service.
• Arrange and attend customer meetings, maintaining regular contact and strengthening relationships.
• Work closely with internal departments to ensure orders, deliveries and customer requirements are managed effectively.
• Maintain accurate customer information, sales activity and pipeline records using the CRM system.
• Monitor account performance and work towards agreed sales targets and KPIs.

Skills & Experience

• Previous experience in Account Management or B2B Sales, ideally within a buy-and-sell business environment.
• Proven ability to build, develop and maintain strong customer relationships.
• Confident identifying sales opportunities and growing existing customer accounts.
• Excellent communication, negotiation and relationship-building skills.
• Strong commercial awareness with a results-driven approach.
• Highly organised, proactive and confident managing multiple customer accounts.
• Comfortable using CRM systems and Microsoft 365.
• Full UK driving licence and willingness to travel to customer sites.

What's on Offer?

• Competitive basic salary of £40,000 per annum.
• Commission structure offering additional earning potential.
• Company car.
• Company laptop and mobile phone.
• Monday to Friday working hours, 8:00am – 5:00pm.
• A varied role combining office-based account management with customer visits.
• The opportunity to develop existing accounts and make a real commercial impact within an established business.

Gabriella from ACS Staffing Solutions is keen to hear from experienced Account Managers professionals who enjoy building relationships, developing business and delivering results.