Senior Commercial Loan Quality Control Specialist

Description

 River Run is a shared services organization that supports banking affiliates, Newburyport Bank, Pentucket Bank and Rollstone Bank & Trust. 

The Sr. Commercial Loan Quality Control Specialist  ensures the accuracy and compliance of commercial loan documentation by performing thorough quality control reviews of all legal and supporting documents for both internally prepared and outside counsel prepared loan documents. Identifies errors, missing documents, and potential trends that may indicate training needs, while maintaining up-to-date checklists in alignment with current loan parameters and regulatory requirements to support consistent, high-quality loan file management. Serves as a senior resource for complex documentation questions, knowledge sharing, and cross-functional support.

•  Performs quality control review on all legal and supporting documentation for new commercial loan originations to ensure compliance with local and federal regulations.
• Prepares biweekly reporting of errors and missing documents to ensure complete and accurate loan files and identify trends indicative of training needs.
• Collaborates with CLA staff, Loan Officers, and other stakeholders to facilitate the prompt correction of documentation exceptions and ensure complete and accurate loan files.
•  Exercises independent judgment in evaluating complex documentation exceptions, recommends corrective actions, and escalates significant or unresolved issues to the CLA Manager.
•  Provides mentoring, onboarding support, and technical guidance to additional QC specialists as the team grows, promoting consistent review practices and knowledge sharing without formal supervisory responsibility.
•  Participates in cross-training to develop skills needed to assist CLA staff with selected loan administration tasks as assigned by management, while maintaining appropriate separation between loan preparation and independent quality control review.
•  Maintains current and accurate quality control checklists to ensure checklists are up to date with current loan parameters and regulatory requirements.
•  Supports the CLA Manager in the ongoing development and enhancement of the quality control function.
• Obtains and documents annual CIP attestations from Lead Banks for participated loans in accordance with regulatory requirements and internal compliance procedures.
• Identifies trends, control gaps, training needs, and remediation opportunities to enhance operational effectiveness and compliance.
•  Supports internal and external audits, examinations, and compliance reviews by providing requested loan documentation and records.
•  Actively stays current on all Bank products, services, procedures, policies, and applicable regulatory and compliance requirements by regularly attending team meetings, completing mandatory training on schedule, and applying knowledge to ensure accuracy and compliance in daily operations. 
• Ensures adherence to federal and state laws, regulations, and bank policies by preventing violations, minimizing risks, and safeguarding the Bank’s interests. 
•  Verifies transactions and account balances, ensuring compliance with bank policies and state and federal regulations and the Bank Secrecy Act (BSA), as applicable to the role.

Requirements

•  High school diploma.
• Minimum 5 years’ experience in a professional office environment within a lending-related function with a focus on closing or post-closing commercial loan files.
•  Experience with real estate loans preferred.
•  Basic knowledge of word processing, spreadsheet, and other office applications.
•  Strong customer service skills.
•  Attention to detail.
•  Ability to work successfully both independently and as a member of a team.

River Run Services, LLC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing or service in the military.

If you are an individual with a disability and require a reasonable accommodation to complete the application process, you may contact Human Resources at [email protected] or call 978-462-3136.

The salary range represents an estimate based on market data for this position. Final compensation decisions are made based on experience, skills, and internal equity to ensure fairness and consistency across our organization.