Systems Operations Lead -Japanese language

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Your Role

As a Unified Systems Operator at Kyndryl, you play a critical role in keeping cutting-edge systems running seamlessly across an expansive infrastructure environment. You act as both a hands-on technical operator and a trusted advisor to customers, solving technical and business challenges with a challenge-oriented, detail-focused mindset, high agility, and a strong sense of urgency in a fast-paced environment.

What You Will Do

• Monitor and Maintain Systems: Control, monitor, and maintain infrastructure systems by tracking and validating events and alerts.
• Prevent and Escalate Issues Proactively: Execute preventative maintenance tasks and take a proactive approach to spotting and escalating potential outages or abnormal situations before they escalate.
• Advise Customers: Interact directly with customers to understand their needs while providing insights into best practices and resource utilization.
• Drive Innovative Solutions: Deliver practical, innovative solutions to overcome both technical and business challenges and ensure uninterrupted operations.

• Collaborate Across Teams: Work alongside diverse teams and technical specialists on projects to build cohesive, successful partnerships.
  
  Your Future at Kyndryl
  
  Every position at Kyndryl offers a way forward to grow your career. Whether you envision your career path progressing in the technical specialist domain as a Technical Leader or migrating into other technical careers such as an Architect or a Systems Reliability Engineer – we have opportunities you won’t find anywhere else.

Who You Are

Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

• JLPT N1 certified

• Experienced in leading Sys ops team in 24x7 environment

• Managing Japanese customer expectations.

• In-depth knowledge of Windows and Linux Operating Systems •Experience or technical knowledge of Batch Operations

•Ability to communicate effectively, both verbal and written

Preferred Skills and Experience

•Bachelor’s degree in Computer Science, Information Technology, or other related fields

•Windows Server certification

•CCNA/CCNP certification

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.