Operations Compliance Senior Manager

Who are we?

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary
The Operations Compliance Senior Manager (Master level) directs the team and develops strategies, procedures and methods, while making recommendations for sites and regions in scope. Acts as a broad expert SME for significant and unique compliance related topics. Identifies non-compliance trends and suggests process improvement actions to the business. Provides guidance and overall direction to help create an overall strategy for compliance.

Responsibilities

Audits & Certifications

• Directs coordination of broad site level compliance audits (internal and external)
• Acts as an expert single point of contact (SPOC) for the Compliance Center of Excellence (COE) for significant and unique audit activities
• Evaluates efficacy of the team's audit management and the deployment of corrective and preventive actions to the field, systems and processes
• Identifies processes to be audited based on expert knowledge of unique criteria and controls
• Defines and maintains audit criteria and controls based on industry and Equinix updates and best practices
• Reports any significant compliance findings to management and relevant stakeholders
• Provides guidance and consulting in any audit finding escalations within operations
• Manages rollout of new certifications and sustenance of existing certifications within the sites in scope
• Responsible for audit vendor management
• Participates in external audits as a subject matter expert (SME) with broad expert knowledge

Management Systems

• Oversees maintenance of local site level management system assets by ensuring accuracy and adequacy
• Host Management Review Meetings for the site/country in conjunction with Compliance COE
• Provides recommendations to improve processes and the resolution of complex issues based on expertise
• Oversees local procedure development to comply with local legislative or Equinix requirements
• Oversees/Ensures all required compliance records are maintained in local/global repositories; including: records relevant to Operations compliance (QISBC and EHS)
• Maintains global/regional policies relevant to compliance subject assigned; also, reviews and signs-off any local deviations
• Signs-off on updates to management system assets

Program Management

• Utilizes broad expert knowledge to make recommendations for continuous improvements based on unique reporting results
• Ensures all required legislative or company reports are complete and submitted
• Forecasts and tracks budget for assigned scope of work
• Leads, set objectives and identifies unique needs for large compliance projects
• Identifies and designs metrics to enhance business processes to help achieve overall operations/company goals
• Analyze metrics to identify unique process improvements

Training

• Assesses broad expert knowledge of training needs and creates a unique training strategy in collaboration with other teams (local, regional, global and cross-functional teams); leads implementation of training plan
• Utilizes broad expert knowledge of compliance skills to create compliance training curriculums
• Oversees training of external/internal stakeholders to assure necessary compliance training is delivered to applicable employees

1st Line Responsibilities

• Acts as a master expert level first escalation point for site level compliance for customers or any third party audits
• Ownership of local/country/site specific certification (non-regional, non-global)
• Forecasts and tracks compliance budgets for significant and unique sites
• Shares and signs-off on local compliance objectives in conjunction with Compliance COE
• Creates and tracks highly complex site level compliance budgets, as per the needs/requirements from the sites and the Compliance COE
• Oversees complex site level compliance with new and existing local/federal/regulatory requirements

2nd Line Responsibilities

• Oversees the coordination of significant external and compliance teams
• Works with compliance team to look for SWOT opportunities in the compliance management process
• Directs compliance team training strategy to assure topic coverage and expertise is maintained; Initiates projects as required
• Plans budget for area of expertise; Provides Subject Matter Expertise for Compliance
• Analyzes and investigates Regional/Global level incidents and directs remedial action
• Advises 1st line of defense staff on their management reviews

Compliance Implementation

• Acts as a first escalation point for significantly complex customer RFI, RFP, pre-sales/audit/questionnaire site level compliance
• Oversees integration of unique new sites or site expansions to Equinix standards
• Manages the support application of designated permits, compliance to existing permits, plans (e.g. air, spill prevention, chemical reporting, etc.)
• Evaluates/Approves of significant work place changes, processes, equipment and substances for compliance to Equinix policies and recommends corrective action

Qualifications

• Proven years of experience in relevant field of compliance preferred
• Bachelor's or Master's Degree in a related subject preferred
• QISBC or EHS certification preferred, qualified lead auditor/implementer in multiple standards preferred

The targeted pay range for this position in the following location is / locations are:

Poland - Warsaw Office WAO : 285,000 - 427,000 PLN / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

Core Benefits - Pension: You will be enrolled in the employee capital plan or pension, known as PPK, a contributory pension scheme for you and your employer to save funds intended for withdrawal on retirement. Private Medical Insurance: You may enroll yourself and eligible dependents in Private Medical Insurance (PMI) for greater choice, flexibility, and access to specialist care for short-term illness or injury and so on. Life and Accident Insurance: Equinix provides Life and Accident Insurance cover for its employees which you can enroll in. Other Benefits and Perks - Employees have the option to select and use from a wide range of other benefits including: Annual Leaves, Flex Wallet (flexible spending account), Multi-sport Card, Lunch Pass Card, Discount Portal, statutory allowances and reimbursements (remote working, corrective glasses reimbursement), and paid and unpaid leaves in line with local market practices and regulatory requirements. More details on eligibility and rules for leaves are in Equinix's HR policies. Eligibility and contribution requirements apply to some benefits, in line with company policy. Benefits are subject to specific plan/program or insurer terms and conditions, including changes at Equinix's discretion. Equinix will be compliant will regulatory requirements on benefits and leaves.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

We use artificial intelligence in our hiring process. Learn more here.

This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.