Guest Experience Host

What you'll bring to the team

Guest Experience Host

 

Location: SEA LIFE Centre, Brindley Place, Birmingham, B1 2HL 

Hours: Guaranteed hours

Contract Type: Permanent, hourly paid

 

We are looking for fun and enthusiastic Guest Experience Hosts to join our team at SEA LIFE in Birmingham!   

 

You’ll be welcoming, greeting and interacting with our guests, ensuring that at every opportunity our guests get the absolute most from their visit.  

 

You’ll ensure our extended lines are managed safely, always delivering that customer excellence guest experience and answering any questions our guests may have.  

 

As part of the Guest Experience Team, you will need to keep displays and point of sale neat and fully stocked up ready for the attraction to open. Throughout the day you’ll be ensuring that all areas are clean, neat and tidy, adhering to the health, safety and security compliance   

 

This is a permanent, hourly paid contract.

 

 

Qualifications & Experience

• Plenty of experience working in a customer facing environment
• Friendly and hardworking with a "can do" attitude
• A fun, dynamic, and friendly personality
• Excellent communication, listening, and motivational skills
• Flexibility on days and hours

Benefits

Alongside becoming an expert in spreading joy, you’ll also receive:

• Monthly bonus based on guest satisfaction
• 25% discount in our retail shops and restaurants
• 40% off LEGO online
• Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
• Employee pricing up to 55% off cinema tickets

 

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at [email protected] and one of the team will get back to you as soon as possible.

 

Pay Range

GBP £12.81/Hr.