Cloud Solution Architect (CSA) Exchange, Microsoft 365 Identity, Security & Compliance (M, F, D)

Job Title:

Cloud Solution Architect (CSA) Exchange, Microsoft 365 Identity, Security & Compliance (M, F, D)

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

We are looking for an experienced Cloud Solution Architect (CSA) specializing in Exchange, Microsoft 365 Identity, Security & Compliance to help enterprise customers modernize, secure, and optimize their messaging and identity platforms.

As a trusted technical advisor, the CSA will lead architecture design, migration, transformation, governance, security, and adoption initiatives across Exchange Server, Exchange Online, Microsoft Entra, Microsoft Purview, and Microsoft 365 Security workloads. The role requires deep technical expertise, executive communication skills, and the ability to drive complex customer engagements from strategy through implementation

Key Responsibilities:

Customer Advisory & Architecture

• Serve as the primary technical advisor for enterprise customers on Messaging, Identity, and Compliance solutions.
• Design and review enterprise-scale architectures for Exchange Online, Exchange Hybrid, and Exchange Server environments.
• Lead customer workshops, architectural reviews, health assessments, and modernization programs.
• Develop cloud adoption roadmaps aligned to Microsoft best practices.
• Provide strategic guidance for digital transformation and M365 platform adoption.
• Present technical recommendations to C-level executives, IT leadership, architects, and engineering teams.

Exchange Platform Leadership

• Lead architecture, deployment, migration, and optimization projects involving:
  • Exchange Server 2013/2016/2019/Subscription Edition
  • Exchange Online
  • Exchange Hybrid
  • Exchange Online Protection (EOP)
  • SMTP Mail Flow
  • Transport Rules
  • Receive/Send Connectors
  • Mailbox Architecture
  • DAG (Database Availability Groups)
  • High Availability & Disaster Recovery
  • Exchange Federation
  • Autodiscover
  • Migration Solutions
  • Public Folders
  • Mailbox Lifecycle Management
• Drive tenant-to-tenant migrations and mergers/acquisitions projects.

Microsoft 365 Identity & Microsoft Entra

Lead solution architecture and governance for:

• Microsoft Entra ID
• Hybrid Identity
• Entra Connect
• Entra Connect Cloud Sync
• Identity Governance
• Entitlement Management
• Lifecycle Workflows
• Conditional Access
• Authentication Methods

Security, Compliance & Risk Management

Drive implementation and optimization of:

• Exchange Online Security
• Exchange Online Protection (EOP)
• Microsoft Defender for Office 365
• Anti-Spam
• Anti-Phishing
• Safe Links
• Safe Attachments
• DKIM
• DMARC
• SPF
• Secure Score
• Compliance Score
• Insider Risk Management
• Data Governance

Lead Security & Compliance architecture reviews and remediation programs.

Required Qualifications:

Experience

• 10+ years experience in Microsoft infrastructure and cloud technologies.
• 7+ years hands-on experience with Exchange Server and Exchange Online.
• Proven experience leading enterprise-scale migrations and modernization programs.
• Experience working with Fortune 500 or large enterprise customers.
• Strong consulting, advisory, and customer-facing background.
• Experience in architect-level technical leadership roles

Professional-level German and English language skills (C1+ or higher) are required.

Location:

DEU Work-at-Home

Language Requirements:

Time Type: