- Location
- Franklin, TN
- Department
- Operations
- Seniority
- Entry
- Education
- High School
- Source
- Paylocity
Description
Description
Do you thrive in a fast-paced environment where accuracy, service, and teamwork matter? Prime Health Services is looking for a detail-oriented, customer-focused Data Entry and Operations Specialist to join our growing team. In this role, you’ll support several operational departments, ensure data quality, and help maintain a smooth, professional experience for our clients, providers, and internal teams.
If you enjoy being the dependable “go-to” person who keeps things running seamlessly, this is the role for you!
What You’ll Do
As a Data Entry and Operations Specialist, you’ll work across several key operational areas, including:
Data Integrity
- Communicate daily with medical provider offices to verify demographics
- Research information, respond to emails, and update internal databases
- Route questions to the appropriate internal teams
Data Quality
- Support audits and special projects to ensure accuracy and compliance
- Review client contracts and partner network data
- Identify trends and share findings with management
Data & Contract Entry
- Enter provider demographic and reimbursement details
- Scan, file, and assist with basic reporting
- Ensure welcome packets and outgoing mail campaigns are completed accurately and on time
Panel Building
- Build and maintain accurate medical provider panels for workers’ compensation clients
- Log client requests and ensure updates are completed promptly
Reception Support
- Welcome visitors, clients, and vendors
- Answer main phone lines and route calls
- Maintain break areas and manage supply ordering
- Assist with meeting set-ups, mail distribution, and general office tasks
Requirements
What You Bring
- High School Diploma or GED required; Associate or Bachelor’s degree preferred
- 2+ years of clerical or customer service experience—healthcare experience strongly preferred
- Strong skills in Microsoft Office (Word, Excel, PowerPoint, Teams)
- Excellent written and verbal communication skills
- Ability to multitask, stay organized, and thrive in a fast-moving environment
- Strong attention to detail, confidentiality, and reliability
Why You'll Love Working at PHS
Benefits
• Medical Insurance (high-deductible plan with HSA)
• Dental and Vision Insurance
• Company-paid short-term & long-term disability
• Company-paid group term life insurance
• Generous PTO Policy
• Employee recognition programs
• Corporate office amenities including
• Frequent employee events
About Prime Health Services
Prime Health Services (PHS) is a national medical cost containment company specializing in customized PPO network solutions. Since 2001, we’ve partnered with insurance carriers, TPAs, self-insured groups, and government entities to deliver high-quality healthcare access at discounted rates. Our technology-driven approach allows us to provide fast, flexible, and dependable service to our clients while supporting a collaborative, employee-focused workplace.