Director, Account Executive

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Role Summary:
The Director, Account Executive is responsible for accelerating Visa's growth and strengthening stakeholder engagement in Puerto Rico. This role supports the relationship management of all clients and other key stakeholders in the marketplace, including fintechs and media. The Director will execute objectives and goals for assigned clients, ensuring alignment with Visa’s mission to increase client profitability and strengthen partnerships in accordance with Visa Inc.'s overall strategy. The position manages revenue, expenses, capital expenditures, and income-producing activities for clients, and is tasked with increasing Visa’s participation in the payments business through negotiations with assigned clients.

The Director analyzes business opportunities through ongoing client contact, maintains close relationships with all Visa areas to address critical problems, and follows business trends that can be leveraged for client and market benefit. The role collaborates with cross-functional teams to drive profitable and sustainable results, tailoring international best practices and solutions to clients. Additional responsibilities include analyzing emerging customer needs, coordinating with Marketing and Products teams to strengthen the brand, and supporting regional and global business initiatives to drive revenue growth for Visa. This is a hybrid position; expectations for days in the office will be confirmed by the hiring manager.

All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.

Key Responsibilities:

• Execute objectives and goals for assigned clients, ensuring alignment with Visa’s mission and overall strategy.
• Manage revenue, expenses, capital expenditures, and income-producing activities for clients.
• Increase Visa’s participation in the payments business through negotiations with assigned clients.
• Analyze business opportunities and maintain ongoing contact with clients to identify trends and growth opportunities.
• Collaborate with cross-functional teams to address client needs and drive profitable, sustainable results.
• Tailor international best practices and solutions to clients, including expert models and seminars.
• Coordinate with Marketing and Products teams to strengthen the Visa brand among clients.
• Support regional and global business initiatives to drive revenue growth for Visa.
• Analyze emerging customer needs and business opportunities to identify issues and trends.
• Attend to specific client needs by collaborating with internal teams to drive solutions and follow business trends.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• 10 or more years of work experience with a bachelor’s degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/MBA/JD/MD) or at least 3 years of work experience with a PhD.
• Experience in sales and business development within the payments or financial services industry.
• Experience in managing client relationships and executing business strategies.
• Experience in analyzing business opportunities and market trends.
• Experience in collaborating with cross-functional teams.
• Experience in project planning and management.
• Experience working with financial indicators to measure business performance.
• Experience with MS Office suite (PowerPoint, Excel, Word).
• Experience in negotiating and managing client agreements.
• Experience in supporting brand and product initiatives.

Preferred Qualifications:

• 12 or more years of work experience with a bachelor’s degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD.
• Bachelor’s Degree and post-graduate studies (i.e., MBA).
• Experience in digital payments, fintechs, and technology.
• Knowledge of Visa products and services.
• Experience building credibility among middle-management and C-Level executives.
• Superior client engagement, interpersonal communication, and oral presentation skills.
• Strong strategic thinking, creative problem-solving, and analytical skills.
• Proven ability to manage internal and external resources and cross-functional relationships.
• High level of personal integrity and ability to handle confidential information.
• Ability to travel as required.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.