- Location
- RHB Centre - Tower 1 Level 2, Malaysia
- Type
- Full-time
- Department
- Management
- Seniority
- Senior
- Source
- Workday
Description
- Assists RMs in understanding clients better, meeting clients together with RMs when required, making suitable recommendations and helping clients understand the value and risks of solutions available to them.
- Conduct product training to support and deliver new product launches and lead client education events to help client gain better knowledge of financial markets and financial solutions.
- Conduct portfolio reviews with RMs, assess product suitability and market and regulatory change impact to products held by clients as appropriate, identify opportunities and manage risks,
- Join RMs in meeting clients and provide advice, input based on technical knowledge while acting as a second point of contact to RMs for specific products and solutions;
- Communicate effectively with clients on complex technical subjects, helping them to improve understanding of financial markets and the value and risks of financial solutions through educational events
- Initiate and conduct educational events with clients to improve clients’ financial literacy and knowledge of financial markets and solutions
- Collect and apply market and channel intelligence to identify and share competitive gaps, service issues, business opportunities, and challenges with stakeholders
- Ensure all processes and procedures are accurate and in accordance with the bank policy
- Coach Associate Specialists/Specialists, Investors Advisory