Senior IT Systems & Infrastructure Administrator

For a leading Greek company operating in the consumer healthcare sector, with a strong market presence and expanding international operations: Senior IT Systems & Infrastructure Administrator

Responsibilities

• Take ownership of the company’s IT infrastructure and systems, ensuring availability, reliability, security and performance across the business.

• Administer, configure, maintain and troubleshoot Windows and Linux servers, desktops, laptops, workstations, network equipment, printers, peripherals and warehouse technology.
• Manage the full lifecycle of IT equipment, from technical specification and procurement to inventory, deployment, upgrades, replacement and secure decommissioning.
• Provide hands-on hardware and software support, independently diagnosing and resolving technical issues and supporting internal users.
• Provide technical administration and support for the company’s SoftOne ERP, coordinate with external providers, monitor upgrades and support integrations with other business applications.
• Support warehouse and logistics technology, including WMS, scanners, barcode systems, label printers and related integrations, where applicable.
• Administer Microsoft 365 services, including Exchange, Teams, SharePoint, OneDrive and corporate accounts, as well as cloud services, device management and access controls.
• Manage and maintain network infrastructure, including Wi-Fi, routers, switches, firewalls, VPNs, racks, UPS systems and structured cabling, ensuring stable and secure connectivity.
• Implement and monitor cybersecurity measures, including identity and access management, MFA, endpoint protection, backups, disaster recovery and incident response procedures.
• Maintain the technology infrastructure of corporate offices and meeting rooms, including video conferencing systems, displays and access control solutions; coordinate specialist installations with external technical partners.
• Organize internal IT support and service management, including request prioritization, equipment tracking, technical documentation and the establishment of relevant service KPIs.
• Collaborate with the AI team and other technology partners to securely integrate information systems, enable appropriate data access and support the implementation of new digital applications.
• Evaluate and coordinate IT vendors, service providers and technology projects, monitoring service quality, effectiveness and cost management.
• Identify opportunities to improve IT processes, infrastructure resilience and operational efficiency, and communicate key activities, risks and initiatives to management.