Solution Engineer

Revinate is the hotel data activation platform for hotels, groups, resorts, and enterprise brands.

Every hotel has that guest: years of stays, the same room, never skips the spa. But their story sits scattered across the PMS, the booking engine, the spa system, and whoever happened to be on shift. Revinate brings that story together. We connect and clean guest data from every system into Rich Guest Profile® data, then put it to work for the people who look after guests.

Reservations answers the phone already knowing the guest. Marketing sends the spa offer to the guest who raved about the spa. Behind it all, Ivy, our AI intelligence layer trained on 17 years of hospitality data, reads the patterns and handles the digital labor.

Revinate powers 1.1 billion Rich Guest Profile® data points across 12,500+ hotels, driving over $24 billion in direct revenue.

Get Revinate. Get superpowers.

Role Overview

The Solution Engineer is the primary technical and product expert for Revinate’s sales force. You will support regional and global sales teams by understanding complex customer business problems and requirements and articulate those into solutions. Leveraging deep technical expertise and comprehensive hospitality domain knowledge, you will take a consultative approach to architecting, validating, and presenting complex, custom platform solutions that align with critical client needs.  As a Solution Engineer, you will collaborate with Product Management and Product Marketing to deliver the right solution and high quality products to Revinate clients in easy-to-understand terms. You will be the bridge between the sales team and technical team during implementation to ensure a successful launch. This position will require travel to support business development activities such as conferences, trade shows, and client presentations.