- Salary
- $18+/hr
- Location
- Mays Landing Campus, NJ, NJ
- Type
- Part-time
- Department
- Customer Service
- Seniority
- Entry
- Education
- High School
- Closing date
- Today
- Source
- GovernmentJobs
Description
- Process admission applications and all student documents including high school transcripts, college transcripts, and chargeback requests
- Serves potential and current students with the enrollment process by providing text messaging, email, and phone support
- Supports operations utilizing various online solutions such as customer relations management (CRM) and enterprise resource planning (ERP) systems
- Provides student support for online accounts (i.e. Self Service, Buccaneer Email, Blackboard, etc)
- Assists students in scheduling virtual academic advising appointments if requested.
- Ensure that placement scores, SAT/ACT or multiple measure scores are submitted and recorded
- Responds to requests and refers students to institutional resources
- Provides support in scanning and linking of all incoming student records
- Assists with arrangements for outreaching and Recruitment to attend internal/external events
- Assists with the preparation, setup, and coordination of events
- Performs general office duties
- Provides support as needed with logging unofficial transcript
- Performs related duties as assigned.
- High School Diploma or GED
- Associate’s Degree Preferred
- 2 years of customer service experience
- Excellent customer service skills
- Computer skills to include Microsoft Office products
- Ability to work independently and make sound decisions
- Excellent ability to communicate written and oral form
- Strong interpersonal, organizational and communication skills
- Superb customer service skills
- Availability to work day, evening or weekend hours as required.
This position may require flexible scheduling to include evenings and weekends and duties at any Atlantic Cape location. This is a part time position requiring up to 26 hours per week. *
Skills
Customer ServiceERP