Sales Quotations Clerk

Our client is a well-established and leading organisation within the transport and logistics sector in Malta. They are currently seeking to recruit a Sales Quotations Clerk to join their team.

 

Key Responsibilities:

• Handling client queries and compliants by telephone, email and face to face.
• Updating the website on a daily basis or as otherwise required.
• Maintaining, issuing and updating company brochure ensuring accuracy and validity of information.
• Maintaining and updating the client accounts database on a regular basis.
• Handling customer sales queries professionally and within agreed time frames.
• Maintaining contact with all customer to ensure continuing business and client satisfaction.
• Giving price quotations as required and following up to maximise closure.
• Cross-selling the services/products of the company with each individual custom.
• Ensuring customer satisfaction by establishing a high degree of good rapport with them.
• Maintaining an up-to-date and efficient filing system within the department, ensuring easy retrieval of information by others.
• Preparing sales reports to management as required.
• Keeping up-to-date with developments in the shipping and logistics industry.

 

Ideal Candidate Profile:

• IT skills including Microsoft Office applications, especially Excel and Word.
• Good verbal and written communication skills in English and Maltese. Knowledge of Italian is ideal.
• Excellent telephone handling skills.
• Basic knowledge of logistics and transport.
• Time management and organisational skills.
• Ability to work within a team.