- Location
- Wroclaw, Poland
- Workplace
- Onsite
- Type
- Full-time
- Department
- IT
- Seniority
- Entry
- Source
- Workday
Description
Overview
At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible.
We’re dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We’re always striving to identify talented individuals to join our exceptional teams.
We have played a pivotal role in shaping modern science and healthcare, and we're just getting started. If you're someone who thrives on new challenges, values diversity and wants to make a tangible difference in people's lives, then QIAGEN is the place for you.
At QIAGEN, every day is an opportunity to make a real-life impact.
Join us, grow with us, and together, let's shape the future of biological discovery.
About the opportunity
Join our European Technical Service team of around 40 experts supporting customers across Europe, the Middle East and Africa. In this office‑based role, you will use your molecular biology knowledge and French/German/Italian language skills to help researchers, scientists and clinicians troubleshoot and succeed with their experiments. If you enjoy combining science with customer interaction in a collaborative, international environment, this role is a great fit for you.
Please make sure to send an English version of your CV!
Your tasks include
- Providing prompt, professional and accurate technical support to our international customers via phone and email.
- Understanding and advising on experimental setups involving QIAGEN products across molecular biology workflows.
- Continuously expanding your knowledge of technologies, products and internal processes.
- Contributing to improvements of service processes and future support solutions.
- Managing and prioritizing incoming requests to meet customer and team needs.
Your profile
- Practical laboratory experience with core molecular biology techniques (e.g., nucleic acid extraction, PCR, qPCR).
- Fluency in English and either French or German or Italian.
- Customer‑centric mindset with a positive attitude in dynamic and changing environments.
- Strong analytical and troubleshooting skills in molecular biology.
- Enjoy working in a team‑oriented, service‑focused environment.
What we offer
Private medical care
Group Life Insurance
Multisport card
Flexible benefits platform
Language classes
Pension Scheme (PPE) after 12 months
Childcare subsidy
Training and development programs
Happy Monday (snacks provided)
Attractive location (Sky Tower)
Hybrid work (conditional to your role)
Our people are the heartbeat of everything we do. Passion drives us as we push boundaries to innovate and evolve. We inspire with our leadership and make an impact with our actions. We cultivate a collaborative, supportive environment where each individual and team can flourish. We champion accountability and encourage entrepreneurial thinking.
QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.
Please make sure to send an English version of your CV!