- Location
- Nigeria · published · Mexico · Brazil · Honduras · Colombia · Costa Rica
- Type
- Full-time
- Department
- Marketing
- Seniority
- Senior
- Source
- Workable
Description
About the Role
We're looking for a Senior Business Operator (Growth, Operations & AI) to serve as the founder's right hand in running and scaling the business.
This is not a traditional Executive Assistant or administrative support position. We're looking for someone who can think independently, take ownership of projects, identify problems before they escalate, and turn ideas into practical solutions.
The ideal candidate is a sharp, logical thinker with strong analytical abilities, advanced practical AI skills, and the confidence to make decisions and drive execution.
You don't need to be a paid media expert. What matters most is your ability to understand business challenges, think critically, learn quickly, and get things done.
Key Responsibilities
Business Operations & Execution
- Work directly with the founder to manage and improve day-to-day business operations.
- Coordinate priorities and workflows across a growing portfolio of client accounts.
- Take ownership of projects from planning through execution and completion.
- Identify operational bottlenecks, anticipate challenges, and implement effective solutions.
- Build scalable processes and systems that support business growth.
AI, Automation & Process Improvement
- Leverage AI tools for research, analysis, automation, and execution.
- Design and improve workflows that reduce manual work and increase efficiency.
- Critically evaluate, customize, and refine AI-generated outputs rather than relying on them blindly.
- Explore and implement new technologies to improve business performance.
Business Analytics & Performance
- Track, analyze, and report key business metrics, including customer acquisition cost (CAC), close rates, conversion rates, and other performance KPIs.
- Identify trends, diagnose performance issues, and recommend actionable improvements.
- Translate data into clear insights and practical business decisions.
- Help the founder prioritize initiatives based on their potential impact.
Growth & Marketing Support
- Support growth initiatives, including lead generation, funnel optimization, and lead pre-qualification.
- Collaborate on improving lead quality, conversion processes, and customer acquisition efficiency.
- Assist with paid media and marketing-related projects when relevant.
- Help identify opportunities to improve client results and overall business performance.