Manager, Network Engineering - Architecture & Design

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

The Manager, Network Engineering – Architecture & Design role is responsible for leading a team of Product Solutions Engineers focused on the architecture, design, evolution, and ongoing lifecycle management of network products and solutions. This includes maintaining and enhancing our existing Cisco Meraki SD-WAN and Managed LAN offerings, as well as our Cisco and Juniper Managed Router products, to ensure continued performance, reliability, scalability, and alignment with customer needs. The role is also responsible for adapting network architectures to support emerging technologies and industry trends, driving new product introductions, minimizing service disruptions, and collaborating across departments to deliver innovative solutions.

The Manager, Network Engineering - Architecture & Design will be a hybrid role that will be based in the Comcast Business Plano office (7900 Windrose Avenue Plano, TX 75024) four-days per week.

Job Description

Core Responsibilities:

• Maintaining current knowledge of the secure networking industry and integrating technology advancements into both existing and new products.
• Forecasting staffing needs and preparing systems engineering plans and budgets in alignment with company objectives.
• Engaging with leadership and external customers to analyze complex business requirements for network design solutions.
• Developing and implementing processes to minimize system outages and ensure robust production operations
• Facilitating interdepartmental communication to optimize outage management and network performance.
• Leading matrixed teams in the strategic introduction of new products and overseeing network evolution.
• Collaborating in virtual teams within a matrixed environment to expedite research, development, and design cycles.
• Assisting in the vendor selection process through RFP/RFI participation and technical solutions assessment
• Consulting with subject matter experts to align vendor roadmaps with network design and product migration strategies.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Business Analysis, Cross-Functional Leadership, Mentorship, Network Architecture, Network Design, Project Management, Stakeholder Management

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree (Required)

Certifications (if applicable)

Relevant Work Experience

5-7 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.