Associate Store Manager

Be part of an iconic story.

TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger’s global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube, Instagram, TikTok)

SUMMARY: Responsible for the overall performance of the store and assists Store or General Manager with generating sales potential, recruiting and developing staff, maintaining store appearance, and controlling expenses and shortages. Responsible for all activities within the store in the absence of the Store or General Manager.

OVERALL RESPONSIBILITIES

• Generate sales and profit, minimize losses and ensure the store is visually distinctive and impeccably maintained.

• Identify and implement strategies and initiatives to achieve and exceed business goals.

• Oversee and maintain the customer service standards to the highest possible level.

• Communicate professionally and effectively with associates and all support services within the company, act as the secondary liaison for corporate communications (Human Resources, Loss Prevention, Operations, Merchants).

• Represent the Tommy Hilfiger image through personal and professional appearance.

• Take responsibility for productivity and profitability of the store including sales growth, staffing and inventory results.

• Manage time and prioritize tasks.

OPERATIONS

• Understand and comply with all company policy, procedures and operations.

• Maintain the highest level of security and safety awareness within the store.

• Recognize problems, analyze causes, and generate alternatives/solutions.

• Manage all controllable expenses, including the allocation of payroll.

• Creates solid partnerships with mall, local community, and corporate partners to identify business, opportunities that results in an increase in store traffic and sales.

• Follow Inventory Shrinkage Improvement Program.

• Maintain productivity in shipment processing, inventory counting, price change activities.

• Ensure store utilizes all necessary tools (i.e. supplies, resources, binders, etc.)

• Manage store openings and store closings.

• Take direction and complete assigned tasks and responsibility.

LEADERSHIP RESPONSIBILITIES

• Hire, train, motivate and supervise support management and sales staff who have strong presentation and communication skills representative of the Tommy Hilfiger image.

• Develop all associates to be knowledgeable in areas of product, merchandising, operations, customer service, sales and growth within the company.

• Motivate and develop support staff to meet store goals/objectives.

• Establish and maintains positive working relationships.

• Effectively supervise the sales floor to ensure customer / associate awareness at all times.

• Demonstrate teamwork within store and company and ensure that staff is treated professionally, respectfully and courteously.

• Maintains confidentiality and meets own commitments.

• Takes personal responsibility for performance.

• Effectively participates and assists the Store Manager in weekly management meetings and quarterly staff meetings.

• Able to display emotional resilience.

• Lead by example.

MERCHANDISING & VISUAL RESPONSIBILITIES

• Responsible for direct supervision of a selected department or departments and ensuring the department(s) performs to its maximum potential.

• Participate and oversee the execution of all merchandising directives, updates and markdowns in a timely and effective manner.

• Analyze and react to the needs of the business, identify top sellers, slow sellers and fulfillment of merchandising strategy.

• Ensure that brand consistency is upheld in the store and merchandising standards are consistently met.

• Have thorough knowledge of sales floor and stockroom organization / systems.

• Maintain store organization fixtures/hardware/general cleanliness.

Your Wellbeing is Our Priority

At PVH, we offer competitive, cost-effective, and comprehensive benefit packages. We strive to provide options when it comes to your health, finances, and work-life balance. This includes:

• Insurance: best in class medical insurance, vision insurance, dental insurance, life insurance, disability insurance, and more.

• 401(k): An above-market 401(k) contribution to help our eligible associates save for retirement.

• Flexible Workplace: Company-paid holidays, paid time off, seasonal hours, and flexible work schedules.

• Wellbeing Support: A variety of wellbeing tools and programs.

• Care.com Services: Access to services for childcare, elder care, adoption preparation, pet care, plus reimbursement for backup care when your regular plans fall through.

• Education Assistance: Receive support for continued education including tuition reimbursement.

• Associate Discount: Shop at our company outlets and e-commerce sites at a discount.

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Please note, eligibility depends on employment status, location and length of time employed with PVH and our benefits may be subject to change. Applications will be accepted on a rolling basis until the position is filled.

About PVH:

We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.   

One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.

To achieve these goals, across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job applicant’s current or prior wages, salary or other compensation information in connection with the hiring process. Accordingly, applicants are asked not to disclose this salary history information to PVH.