Clinical Director

Overview

As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program. 

 

Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients (about half the population of Wyoming) annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!

Job Summary

Position Title: Clinical Director

 

The Clinical Director for Outpatient Services is responsible for providing leadership, direction, and oversight to clinical staff in outpatient care settings. This role ensures that services are delivered in accordance with best practices, regulatory standards, and organizational goals. The Clinical Director manages clinical operations, develops and implements policies, and supervises clinical teams to ensure high standards of care, patient safety, and positive clinical outcomes.

Responsibilities

• Leadership and Management:

  • Provide clinical leadership and support to outpatient clinical teams, including physicians, nurse practitioners, clinical staff, and other healthcare professionals.
  • Supervise, mentor, and evaluate clinical staff performance, offering guidance for professional development.
  • Collaborate with administrative leadership to ensure alignment of clinical and operational goals.

• Clinical Operations:

  • Oversee the daily clinical operations of the outpatient department, ensuring efficiency and compliance with organizational protocols.
  • Ensure that outpatient services meet the clinical, safety, and quality standards required by state, federal, and regulatory agencies.
  • Develop and implement clinical protocols, guidelines, and procedures to enhance patient care and workflow.

• Quality Assurance and Compliance:

  • Monitor clinical practices to ensure they meet all regulatory standards (e.g., HIPAA, OSHA, JCAHO, etc.).
  • Implement quality improvement initiatives to enhance patient outcomes and clinical service delivery.
  • Conduct periodic audits and assessments of clinical services, identifying opportunities for improvement.

• Staff Development and Training:

  • Ensure ongoing clinical education and training for staff, keeping them informed on best practices, new treatments, and compliance requirements.
  • Provide leadership in recruitment, training, and retention of clinical staff.
  • Organize and facilitate team meetings, case reviews, and performance evaluations.

• Patient Care:

  • Ensure that outpatient services are patient-centered, focusing on high-quality care and service delivery.
  • Monitor patient satisfaction and resolve any issues related to care delivery or service concerns.
  • Collaborate with other departments to ensure integrated care, particularly in multi-disciplinary settings.

• Budget and Resource Management:

  • Assist with budgeting and financial management for outpatient services.
  • Allocate resources effectively and ensure cost-effective delivery of clinical care without compromising quality.

• Collaboration and Communication:

  • Maintain clear and open communication with other department heads, administrators, and stakeholders to ensure effective care coordination.
  • Act as a liaison between clinical staff and administrative leadership.

Qualifications

• Education: Master's degree in nursing, social work, healthcare administration, or a related field. Doctoral or clinical degree (e.g., MD, DO, PsyD, or PhD) is often preferred.
• Licensure/Certification: Current and valid clinical license (RN, LCSW, or other appropriate certifications depending on specialty).
• Experience:
  • Minimum of 5 years of clinical experience in an outpatient or healthcare setting, with at least 2-3 years in a leadership or supervisory role.
  • Experience in managing a multidisciplinary team, with knowledge of outpatient care operations and clinical workflows.
• Skills:
  • Strong leadership, communication, and interpersonal skills.
  • In-depth knowledge of healthcare regulations, compliance standards, and quality improvement methods.
  • Proficient in healthcare management software and electronic medical records (EMR).

 

Equal Opportunity Employer

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.