Dispatcher

Overview

Breif Description:  Dispatch operations involving outbound truck and rail shipments

Responsibilities

Job Duties/Responsibilities: 

• Build, schedule and dispatch outbound truck freight via approved and collect freight carriers
• Build, dispatch and coordinate scheduling of outbound rail freight
• Utilization of multiple computer programs directly and indirectly involved with truck and rail shipments
• Communicate effectively with carriers, sales, members of dispatch team, transportation, production departments, I.T. and customers
• Engage with railroad representatives as necessary
• Assist with calculating month end shipment forecast and supporting additional dispatch functions
• Assist with perspective carrier evaluations and soliciting new carriers

Qualifications

Requirements: 

 

Required: 

• Ability to learn systems, carriers and customers’ requirements
• Ability to recognize trends and forecast vehicle needs
• Ability to process multiple pieces of information at a high rate of speed to arrive at best possible outcome
• Continuous communication with all involved parties
• High level of problem solving, prioritization, and organizational abilities
• Strong computer knowledge and computer application abilities
• Customer service functions

Preferred: 

• Previous customer service experience
• Previous dispatch experience

 

Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.