- Salary
- $51 – $79
- Location
- Saint Joseph Hospital, United States of America
- Type
- Full-time
- Seniority
- Manager
- Education
- Master
- Closing date
- Today
- Source
- Workday
Description
Job Description:
The Service Line Operations Senior Manager leads and directs daily oversight of specific areas within the service line, as well as projects/teams under the direction of the Service Line Leadership. This leader deploys regional strategic initiatives into operations that require close integration across multiple functional and divisional areas within the organization. This leader advises the Service Line Director on defining goals and strategic objectives of the Service Line and is expected to oversee the planning, executing, and closing out service line initiatives and projects according to defined goals, objectives, scope, schedules, and budgets. This leader collaborates with process owners (such as a Clinical Program or Market Operations Director), leaders and executive sponsors to support successful realization of local and service line strategic initiatives.Posting Specifics
Shift Details: Full-time (40 Hours)
Unit/Location: Saint Joseph Hospital
Additional Details: Please review Minimum Qualifications listed below before applying.
Are you interested in advancing your career while helping people live the healthiest lives possible? As a Cardiovascular Manager at Intermountain Health, you will play a vital role in supporting our clinical team, ensuring our patients receive the best care. At Intermountain, you will be part of a team that values career advancement, innovation and collaboration, where your skills are valued, and your contributions make a lasting impact.
What does it mean to be a caregiver with Intermountain? Check out this video and learn more and discover the “Power of We.”
As a Cardiovascular Manager at Intermountain Health, you will play a vital role in supporting our clinical team, ensuring our patients receive the best care by:
Essential Functions
- Strategic initiatives leadership: Supports development and successful execution of multi-year Service Line strategy for operational, clinical and financial metrics.
- Supports markets in achieving financial metrics through evaluating and achieving key operational best practices; supports market leaders in maintaining financial literacy relative to the service line industry trends; understands and adheres to all financial policies and procedures
- Assists in developing standards and tools that provide information for governance oversight of the program and projects (e.g., status, budget, risk identification, issue mitigation).
- Leads or collaborates with others to identify internal and external related best practices.
Serves as a subject matter expert and a resource to others and provides day-to-day direction and other resources involved in their programs and projects. - Provider engagement: Supports market leaders to engage providers in development and adoption of best practices, clinic design, and productivity models, that support healthy practices while maintaining engagement.
- Project Management: Partners with market leadership to support key initiatives of project implementation.
- Develops plans to organize and complete work, including: implementation of initiatives, communication of key messages, and education of teams.
- Caregiver Development: May lead a team of direct reports with responsibilities including hiring, orienting, staff development, education, and performance management needed to build a cohesive team and promote employee engagement. Mentors staff resources assigned to program by regularly advising, counseling, guiding, and providing feedback with the intent to effectively transfer knowledge to them
- Identifies and selects high performing individuals who will assist with the achievement of program objectives.
- Patient care delivery systems: Understands clinical policies and procedures, service line patient care delivery standards and ensures patient care is delivered in accordance with these delivery systems
- Supports markets in tracking key indicators of performance by obtaining data and developing standardized reports.
- Supports market and practice leaders in deploying operational standards (e.g. expected productivity, shifts, panel size, etc.)
- Develops & executes action plans to achieve physician, APP, and caregiver engagement within Service Line
- Clinical leaders may also provide clinical patient care in area of practice
Skills
- Patient Care
- People Management
- Healthcare Leadership
- Program Leadership
- Quality of Care
- Health Care Operations
- Building Relationships
- Resource Management
- Provider Relations
- Continuous Improvement
Required Qualifications
- Experience working in a healthcare organization in a project or operations leadership role.
- Experience managing large programs, preferably inclusive of a portfolio of projects.
- Experience in a role utilizing advanced skills in word processing, spreadsheet, presentation, database management and project management tools, e.g.: MS Office Suite.
- Demonstrated experience in management of organizational projects.
Preferred Qualifications
- Bachelor’s Degree or Master's Degree in a business, healthcare management or healthcare related discipline.
- Current clinical licensure in service line area of expertise
- Five years of project management or operations experience with an Integrated Delivery Network (IDN).
- Three years of healthcare leadership managing teams at various sites
- Three years of program development and implementing service line strategies
- Experience working within an Intermountain Healthcare facility or division.
- Experience working in a cath lab.
- Strong analytical and reporting skills.
Physical Requirements
- Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
- Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
- Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
- May have the same physical requirements as those of clinical or patient care jobs, when the leader takes clinical shifts.
- For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
Location:
Saint Joseph HospitalWork City:
DenverWork State:
ColoradoScheduled Weekly Hours:
40The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$51.73 - $79.87We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
