Temporary Part Time Customer Service Attendant

Incumbent staffs the Bloomington Animal Care and Control’s Adoption Center desk. Assisting visitors through various stages of the adoption process, both in person and via phone inquiry.

This job description is illustrative only and is not a comprehensive listing of all job functions performed. The following are essential duties for this position, performed with or without reasonable accommodation:

Primary

Greets and orients visitors to the City of Bloomington Animal Shelter Adoption center.  Explains adoption policies and procedures to visitors directing them to appropriate locations in the shelter.

Assist visitors by answering questions about specific animals.  Connecting visitors with staff and volunteers to assist with their visits.

Processes adoption transactions, including explaining the adoption contract and shelter medical history and collecting and receipting funds.

Answers phones, responding to adoption inquiries, taking lost and found reports, or transferring calls to appropriate individuals where appropriate.

Secondary

Takes all reasonable steps to maintain a safe work environment

Performs related duties as assigned

Minimum knowledge equivalent to a high school diploma.

Previous experience working with animals, or knowledge of animal care preferred