Assistant Manager, Training

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

To support the end-to-end planning, coordination, and execution of training programs to ensure high-quality learning experiences and effective training operations. The role contributes to training delivery, reporting, stakeholder coordination, and project implementation, supporting the achievement of organizational learning and capability development objectives.

Roles and Responsibilities:

• Deliver training programs through classroom, virtual, and recorded learning formats, ensuring an engaging and effective learning experience tailored to different audiences.
• Support end-to-end training operations, including session planning, logistics coordination, participant enrollment, scheduling, communications, and onsite training activities.
• Assist in the implementation of learning and development initiatives, ensuring training sessions are well-prepared and executed in alignment with organizational objectives.
• Maintain, organize, and update training materials, presentations, and learning resources, ensuring all content reflects the latest approved versions and business updates.
• Monitor training attendance, learner engagement, assessment results, and participant feedback, providing post-training support and identifying trends for continuous improvement.
• Compile, maintain, and analyze training data and records, ensuring data accuracy and supporting the preparation of regular reports, dashboards, and performance insights.
• Assist in evaluating training effectiveness and provide recommendations to enhance learning content, delivery methods, and participant outcomes.
• Collaborate closely with trainers and cross-functional stakeholders to support training-related initiatives, communicate business updates, and ensure learning content remains relevant and accurate.
• Contribute to continuous improvement by identifying operational efficiencies, supporting reporting automation initiatives, and staying informed of emerging learning technologies, tools, and industry best practices.

Minimum Job Requirements:

• Bachelor's degree in business administration, human resources, finance, or a related field. Master's degree or relevant professional certification is an advantage.
• Minimum of 4 years of experience in Learning & Development (L&D) or training management, including at least 2 years of experience within the insurance industry.
• Demonstrated experience in designing, delivering, and managing training programs and learning initiatives.
• Proficiency in Microsoft Office applications, Learning Management Systems (LMS), and other learning technologies.
• Strong facilitation, presentation, communication, and stakeholder management skills, with the ability to engage diverse audiences effectively.
• Excellent analytical, organizational, and problem-solving capabilities.
• Proven ability to manage multiple priorities, meet deadlines, and deliver results in a dynamic and fast-paced environment.
• Strong interpersonal skills with the ability to collaborate effectively across functions and build productive working relationships.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.