Eligibility Technician, (A269710-2), 204, Administration

Conducts eligibility interviews for all applicants of the Housing Programs. Receives documentation and maintains associated records.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Answers questions concerning Community Development Housing Program in person and on the telephone.
• Performs preliminary screening of all inquires to verify completion of the application and initial eligibility and verifies content of all applications.
• Submits eligible applications for funding; follows up on pending applications and notifies applicants of status; secures additional documentation from applicant as needed.
• Assists in marketing efforts for the Department's Housing Programs.
• Distributes preliminary inspection forms to Housing Rehab Inspectors.
• Manages delinquent accounts.
• Prepares monthly performance/status reports; sets up and updates project files on internal and external accounting systems.
• Processes contractors payments.
• Prepares semi-annual statements on all Housing accounts.
• Prepares requisitions for the purpose of materials, supplies, and services as needed.
• Receives loan payments in person and through mail; issues receipts; maintains ledgers of names, date, amount and receipt number; ensures payments are acknowledged and deposited.
• Will be required to drive a City vehicle for City business use.
• Performs other duties as assigned.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

• Knowledge of practices of community assistance organizations and of project planning and development.
• Knowledge of basic arithmetic.

Skills and Abilities:

• Ability to exercise considerable judgment and initiative.
• Ability to coordinate the efforts of various agencies and interests for a common goal.
• Ability to establish and maintain effective public relations.
• Ability to maintain good planning and organizational skills.
• Ability to take and follow directions from supervisor.
• Ability to give directions to and gain compliance from assigned staff.
• Ability to perform strenuous work and routine work.
• Ability to maintain a valid Texas Driver License and a good driving record.
• Ability to maintain harmonious and effective working relationships with other employees and respond to general public complaints.
• Ability to project a positive and professional image of the City of Laredo.
• Ability to effectively communicate both orally and in writing in the English language and orally in the Spanish language.
• Required to comply with all City of Laredo's policies and procedures.
• Ability to maintain good health and physical condition sufficient to permit the full performance of the duties of the position.

WORK ENVIRONMENT/CONDITIONS AND PHYSICAL DEMANDS

Physical Effort Requirements Position will have the following exposures

• Office or similar indoor environment, relatively free from unpleasant environmental conditions or hazards.
• Occasional exposure to unpleasant environmental conditions and/or hazards. Occasional outside work.
• Frequent exposure to unpleasant environmental conditions and/or hazards. Majority of work performed outside or with exposure to risk.
• Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
• Exerting up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.

Work Environment Locations Position will require the employee to work in the following types of work environments

Seldom

• Confined space
• Warehouse environment

Sometimes

• Outdoor environment
• Street environment (near moving traffic)
• Construction site
• Vehicles

Often

• Office or similar indoor environment

Exposures Position will require the employee to be exposed to the following environmental elements

Seldom

• Individuals who are hostile or irate
• Individuals with known violent backgrounds
• Extreme cold (below 32 degrees)
• Communicable diseases

Sometimes

• Extreme heat (above 100 degrees)
• Moving mechanical parts
• Fumes or airborne particles
• Toxic or caustic chemicals or substances
• Loud noises (85+ decibels such as heavy trucks, jack hammers, construction)

Travel Position will require the employee to travel

Never:

• International travel

Seldom:

• Regional travel
• National travel

Sometimes:

• Local travel

Required Education and Experience

• High School Diploma or G.E.D.
• At least four (4) years of experience in bookkeeping, public administration, accounting, social work, office administration, housing programs, or related field.

Required Licenses or Certifications

• Valid Texas Driver License. If applicant holds an out-of-state license, a State of Texas Driver License must be obtained within 6 months of employment.

As part of the minimum requirements for all positions with the City of Laredo, a thorough background check and certified school transcripts will be required from all applicants who are offered employment.

Effective February 24, 1997, all selected applicants are required to undergo a drug and alcohol test prior to employment.

Effective January 7, 2008, all persons in safety-sensitive functions/positions, as per City of Laredo Drug and Alcohol Policy definition, shall be subject to random drug and alcohol testing.

A person with a disability who needs a reasonable accommodation related to a selection process is requested to contact the Human Resources Department at (956) 791-7480 two days prior to the scheduled interview and/or test if applicable.

City of Laredo is an Equal Opportunity/Affirmative Action/Pro Disabled and Veteran Employer. We welcome differences in the form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, or gender identity. All applicants who share this goal are encouraged to apply. Must be able to function in a principle-based organization that has a culture built on character and core values.