- Location
- Southwest Kia of Dallas Dallas TX 75237, United States of America
- Workplace
- Onsite
- Type
- Full-time
- Department
- Sales
- Education
- High School
- Source
- Workday
Description
Dealership:
L0451 Southwest KiaSouthwest Kia Dallas
Put your career in drive and apply today!
- Schedule: This position requires open availability to support dealership operations and customer demand. Successful candidates will be available to work a flexible schedule, including evenings, weekends, and holidays, as these are peak sales periods and key opportunities for maximizing earnings.
- Reports to: General Sales Manager
- Workplace: Onsite - Dallas, TX
Why Join Our Team?
At Southwest Kia Dallas, we're more than a dealership—we're a team driven by growth, collaboration, and exceptional customer service. As part of Lithia & Driveway (LAD), one of the largest automotive retailers in North America, you'll have access to career advancement opportunities, industry-leading training, and the support you need to build a successful future.
What You'll Do
- Greet customers in a prompt, friendly and professional manner.
- Provide professional product presentations to all customers.
- Offer and accompany customers on vehicle demonstration ride(s).
- Develop and prospect new business continuously.
- Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM.
- Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met.
- Schedule customer appointments daily.
- Assist customer during write up process ensuring it is a non-confrontational experience.
- Build and maintain knowledge of product information, current sales pricing and manufacturer promotions.
- Attend and actively participate in daily sales and training meetings
- Practice skills daily including customer service and interaction, product presentation, product knowledge and phone communication.
- Maintain appearance and cleanliness of vehicle lot and showroom.
- Upon sale, present and deliver vehicle to customer following delivery process ensuring a satisfying customer experience.
- Upon sale, introduce customer to Service department following Sales 2 Service process.
- Obtain all appropriate licensing as required by state law (if applicable) following the states written policy.
- Train assigned salesperson for 60 days daily on your store's sales process, role-play, product demonstrations and product quizzes to ensure Sales Representatives are well versed in the sales process and manufacturer product knowledge.
- Assist sales representative with daily customer contact activity using the daily work plan in CRM to make daily sales appointments and follow-up on sold and unsold customers.
- Communicate regularly with program coordinator and submit monthly meeting and activity information. Attend mentor trainings as necessary.
- Assist trainee to meet performance expectations as laid out in their job description.
What You'll Bring
- Strong attention to detail
- Sense of urgency
- Excellent communication
- Typing – ability to type efficiently to enter accurate information into tracking system
- Mathematics – ability to solve basic math calculations.
- Basic computer skills
- Acceptable driving record and a valid driver's license in your state of residence
Total Rewards
We offer a comprehensive benefits package designed to support you and your family, including:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.
About Us
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals to perform the essential functions.