Hiring.Camp

Platform Fraud & Investigations Specialist

Mable

·

Yesterday

Location
Sydney · Melbourne · Brisbane
Workplace
Hybrid
Type
Full-time
Department
Customer Operations
Source
Lever

Description

HomeMade, Mable, Leap in! and Mable Direct are entities under the Attain Healthtech Group of companies. While our companies are diverse, three similarities bind us:

1. We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of care
2. We believe in technology as an enabler
3. We’re driven by helping customers attain better outcomes

This position is part of the Mable team. 

About Mable

Mable is one of Australia's leading and fastest-growing healthtech platforms. As a purpose-driven company, we are where thousands of people with disability and older Australians have connected with independent support workers of their choosing and on terms that suit them. 

With more than 25 million hours of support facilitated since 2014, it's no wonder we have been recognised on the AFR's Top 100, Deloitte Tech Fast 50, were previously awarded Australian Growth & Technology Growth Company of the Year. 

By working at Mable, you will join a high productivity and dynamic team environment, leading to meaningful change in Australia's care and support sectors.

To find out more, visit https://mable.com.au/

About the role

The Platform Fraud & Investigations Specialist is responsible for identifying, investigating and preventing fraud across Mable's digital platform to protect the organisation, our customers, independent support workers and partner organisations. Sitting within the Customer Safeguarding team, this role leads complex fraud investigations, identifies emerging fraud risks and develops recommendations that strengthen platform controls, operational processes and fraud prevention capability.

As Mable's subject matter expert for platform fraud and investigations, this role combines operational investigations with strategic fraud prevention to strengthen trust, safety and platform integrity. Working collaboratively across the business, the role provides expert advice and recommendations that influence improvements to reduce fraud risk and protect the platform. 

Skills

Risk Management

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