Overview

Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 5,500 team members.

 

At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our foundation for operation. Through our six Winning Behaviors - safe and caring, customer-centric and quality-focused, dependable and ethical, fact-based, focused and flexible, on-time, and cost-conscious – our team members are showing up every day for our customers and each other. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Responsibilities

Position Summary

The Director of Heavy Maintenance will have responsibilities in overall leadership, complex management, oversight, delegation, and control of all aspects of aircraft Heavy Maintenance operation in order to maintain safety, regulatory compliance, quality, reliability, cost, and schedules within established requirements and expectations. This includes Heavy Maintenance Visits (HMV) and other maintenance performed by a Heavy Maintenance EMP such as “Drop In” repairs, and modification programs.

Job Responsibilities

• Lead the vision of the department in projecting a strong leadership presence with a commitment to the uncompromising promotion of safety and regulatory compliance.
• Ability positively, cooperatively, efficiently, and expediently in carrying out all orders, directives, and requests from senior management.
• Lead the Contract and Agreement negotiations between PSA Airlines and Heavy Maintenance Essential Maintenance Service Providers (EMPs).
• Ensure that decisions made, and actions taken are in the best interest of PSA Airlines in all matters relating to services provided by a Heavy Maintenance EMP.
• Administration, supervision, and leadership of assigned staff to include establishing work schedules, directing work assignments, conducting work performance appraisals, monitoring attendance, and enforcing compliance with all required policies, practices, procedures, processes, and methods.
• Ensure that assigned staff are adequately and properly trained, as required, in order to perform their duties and carry out their responsibilities with the highest degree of safety, regulatory compliance, efficiency and excellence.
• Ensure that Heavy Maintenance EMP personnel are adequately and properly trained, as required, in order to perform maintenance, preventive maintenance and alterations on aircraft operated by PSA Airlines.
• Work closely and coordinate with the Director of Maintenance Planning and Scheduling to formulate, define, establish, provide, and maintain short and long-term Heavy Maintenance schedules, plans, and forecasts.
• Approve & issue HMV Statements of Work and Purchase Orders to Heavy Maintenance EMP.
• Archive HMV records by aircraft and visit including but not limited to Statements of Work, Approved quotes, Invoices, Engineering documents, completed work packages, CPCPs, 337s, & SDRs.
• Act as the primary “Point- of- Contact”, leader, and liaison between a Heavy Maintenance Service Provider and PSA Airlines.
• Collaborate and interface with all appropriate and available internal resources in rendering decisions on airworthiness, serviceability, and regulatory compliance issues as they may relate to Heavy Maintenance.
• Ensure compliance, by a Heavy Maintenance EMP, with all policies, practices, procedures, processes, and methods required by the PSA Airlines General Maintenance Manual, PSA-EMP Airworthiness Agreement, and applicable contract.
• Leads direction of development corrective actions from audits and advise to senior leadership when correction actions require changes.
• Assist in the preparation of Heavy Maintenance budgets, including forward-looking budgetary cost projections and forecasts as requested. Strive to maintain costs within the established budget. Explain costs that exceed approved budget.
• Verify, validate, and approve invoicing from Heavy Maintenance EMPs.
• Provide any required or requested reports and briefings, on Heavy Maintenance activity, and keep senior management (Vice President and Directors) appraised of all actual or potentially negative conditions that may affect the quality of work, the progress of work, the completion of work within established schedules or the completion of work within established cost.
• Work closely and coordinate with Reliability department to monitor and track aircraft performance, following Heavy Maintenance, in order to identify any warranty issues resulting from work performed and to process any resulting warranty claims.
• Monitor inventory levels, at Heavy Maintenance EMP facilities, to ensure that PSA property and assets are accounted for and available as required.
• Lead strategic direction of the HMV reps on-site visits; participate with a positive PSA Airlines corporate presence at all Heavy Maintenance EMP facilities.
• Act as the Leader, for PSA Airlines, on the Bombardier - CRJ aircraft “Structures Working Group”.
• Actively engage Structures Working group and work with PSA internal departments to identify and implement reliability and cost saving improvements to PSA Maintenance program.
• Provide recommendations for improvements to policies, practices, procedures, processes, and methods utilized by the Maintenance and Engineering Department.
• Work with Program Manager Customer Experience (PMCE), Heavy Maintenance Representative Supervisor, and EMP to ensure that the aircraft are well presented.
• Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs
• Performs other duties as assigned.

Position Specifics

Qualifications

Required

• High school diploma or equivalent.
• Current FAA Airframe and Powerplant certification.
• At least 10 years’ experience in Vendor Maintenance of large transport category aircraft.
• At least 5 years’ Leadership experience of direct reports.
• Strong understanding of the FAA regulations and oversight requirements.
• Must have valid passport and willing to travel to vendor sites both domestic and international.
• Strong communication skills with the ability to review and present complex situations to leadership and drive solutions.
• Experience with budgetary management, administration, and control.
• Experience with management and administration of service contracts and agreements.
• Program management experience.
• Proficient in the use of Microsoft Office software.
• Ability to speak/read/write in English.
• If hired, must be able to demonstrate that you are authorized to work in the U.S.

Preferred

• Advanced technical degree in an engineering field, an aviation field, business administration or a closely related discipline.

Additional Information

Supervisory Responsibility: This is a supervisory position.

Delegation: In absence, responsibilities delegated to Director of Planning and Heavy Maintenance.

Authorities: None

Work Environment: This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms. AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law. Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen. Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.