Operations Supervisor

Responsibilities

Schedule: Flexiblility is required, shift may rotate weekly, we are a 24/7 operations open weekends, overnights, and holidays. 

 

 

Position Responsibilities:

• Supervise daily delivery operations, planning and scheduling including planning driver schedules, managing routes, and ensuring deliveries are completed on time
• Foster an environment that promotes employee engagement, taking responsibility for establishing and sustaining a culture where employees feel valued and motivated
• Ensure quality standards and productivity goals are achieved by monitoring driver performance, analyzing KPIs, and addressing any performance gaps to meet department targets
• Ensure compliance with policies, regulations and safety and health standards (DOT, OSHA, etc.)  by conducting safety audits, ensuring driver adherence to protocols, and staying current on regulatory changes
• Coordinate and adjust driver routes daily to balance delivery schedules, customer demands, service hours, and workload, ensuring accurate and timely deliveries
• Establish and maintain positive customer relationships internally and externally through regular communication collaboration to improve delivery efficiency and meet overall business objectives
• Other projects or duties as assigned

Qualifications

Required Education and Experience:

• Associates Degree with 3 to 4 plus years of related experience and 0 to 1 plus years supervisory experience or High School Diploma/General Education Degree (GED) with 5 plus years of specific experience and 1 to 2 plus years of supervisory experience

Preferred Education and Experience:

• Bachelor’s Degree

Essential Information for Our Employees

At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees, and our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Company policy prohibits discrimination and harassment against any applicant or employee based on any status or basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Please note, if you are an employee in the US moving from one position to another, you may be subject to additional background screening based on the requirements of the new role.