Senior Field Force Operations Manager (d/f/m)

Job Description Summary

The Senior Field Force Operations Manager is responsible for driving Sales Force Effectiveness and enabling data-driven commercial decision-making. The role leads key Field Force Operations processes, including targeting and segmentation, territory design, incentive compensation, performance analytics, CRM excellence, and resource allocation. By combining analytics, business insights, and stakeholder engagement, the position supports the optimization of commercial execution and maximizes field force productivity and return on investment.

Job Description

Major Accountabilities

• Lead core Field Force Operations and Sales Force Effectiveness processes, ensuring alignment with business priorities and commercial strategy.
• Drive field force productivity through data-driven decision-making, including:
• Customer targeting and segmentation
• Territory design and alignment
• Sales force sizing and capacity planning
• Product and resource allocation
• Call planning and execution monitoring
• Account planning and customer acquisition strategies
• Field force ROI analysis and performance tracking
• Act as a trusted advisor to business stakeholders within the German organization, providing recommendations to improve commercial execution and organizational effectiveness.
• Generate actionable business insights and recommendations through advanced analytics and performance evaluation.
• Design, implement, and continuously improve incentive compensation programs, ensuring alignment with company and Business Unit objectives.
• Partner with Regional Commercial Excellence teams to establish and optimize commercial infrastructure and systems, including CRM platforms, dashboards, analytics, and reporting tools.
• Ensure high standards of data quality, governance, and adoption across commercial systems and processes.
• Develop, implement, and monitor standardized Sales Force Effectiveness methodologies, KPIs, dashboards, and performance measurement frameworks.
• Lead cross-functional projects related to commercial excellence, sales operations, launch readiness, and business performance optimization.
• Prepare and deliver executive-level analyses, reports, and presentations for commercial leadership teams and senior management.

Professional Experience

• Bachelor's degree in Business Administration, Economics, Life Sciences, Data Analytics, or a related field.
• Minimum 5 years of experience in Sales Force Effectiveness, Commercial Excellence, Sales Operations, Business Analytics, or a related function.
• Strong understanding of the German pharmaceutical and healthcare market is highly preferred.
• Experience working within multinational pharmaceutical, healthcare, or life sciences organizations.
• Proven track record of managing complex analytical and operational projects with multiple stakeholders.
• Fluent English (written and spoken)
• German proficiency preferred; business-level German is considered a strong advantage

As part of your application, please submit your current CV as well as proof of your highest educational qualification (e.g., diploma, master’s degree, doctorate). Additional documents such as employment references may be uploaded optionally but are not mandatory.

Compensation Structure & Criteria: 

Sandoz compensation is determined by job level, qualifications, niche skills, experience, and location within company salary ranges. Fully proficient and highly effective employees can expect a starting salary around market median, with those new to the level or with less functional depth at the lower end of the range and those with sustained superior or niche skills towards the higher end of the range. Internal equity and external market data inform our range placement. Annual salary reviews consider performance outcomes, market alignment, and business needs. 

• Job location: Holzkirchen, Germany

• Starting pay range: EUR 80.800 – 121.000 ​

• Variable compensation: 10% performance-based bonus

• Additional benefits include: 30 vacation days per year (in full time), 1.200€ vacation payment (in full time), €40/month in capital-forming benefits (in full time), company pension, flex-hybrid working 50% per week in the office, access to our learning & development platforms Skillsoft & Learnlight

• Pay frequency: Monthly

• Expected weekly working hours: 40 hours

• Contract type: full time​

Why Sandoz?

Sandoz is the global leader in Biosimilar and Generic medicines, a segment of the healthcare industry that delivers 80% of the world’s medicines at 30% of the cost, touching the lives of more than 1 billion people across 100+ countries! While we are proud of our achievements, we have an ambition to do more so that everyone can achieve the basic human right of good health.

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help even more people gain access to low-cost, high-quality medicines, sustainably. 

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills, experience an agile and collegiate environment with impactful careers, where diversity of thought is welcomed and where personal growth is supported! 

Join us, help us make healthcare fairer and faster. 

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Hiring decisions are only based on the qualification for the position, regardless of gender, ethnicity, religion, sexual orientation, age and disability.

The law provides for severely disabled / equal applicants the opportunity to involve the local representative body for disabled employees (SBV) in the application process. If you would like to request this, please let us know in advance as a note on your CV.

#Sandoz 

Skills Desired

Analytical Skill, Business Dashboards, Business Performance Management, Cad (Computer-Aided Design), Coaching, Commercial Excellence, Customer Engagement, Customer Experience, Customer Satisfaction, Data Analytics, Delegation, Finance, Internal Communications (Ic), Merchandising, Multitasking Skills, Product Rollout, Project Planning, Salesforce Crm, Sales Operations, Secops (Security Operations)