- Location
- Four Seasons Maui, United States of America
- Type
- Part-time
- Closing date
- Today
- Source
- Workday
Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.About the role
Welcome and orient guests to the Spa, book spa services and recreational reservations, check guests in and out of the Spa. Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction. Comply with all Four Seasons’ policies and procedures
What you will do
Understand, effectively communicate and book/sell Spa services and products; including but not limited to massage, facials, specialty treatments, Salon, personal training and retail products utilizing computer systems as necessary.
Balance therapist and room schedules to optimize the productivity of the spa and fairness to the therapist.
Orient guests and give personalized tours of entire spa facility.
Assist in the reconciliation of charges originating from the Spa including cash handling and hotel posting procedures.
What you bring
Experience required by position is from three months to one year of employment in a related position with Four Seasons or other organization (such as reservations, concierge, customer service). To include: telephone skills, appointment booking, sales, computer experience in windows based programs.
Guest service experience in a luxury environment.
Requires a working knowledge of computer programs (i.e. Word, Excel), phone service skills, interpersonal and good communication skills, ability to multi-task.
English language both written and oral.
Maui Liquor Card
What we offer
• Competitive salary & wages
• Comprehensive benefits package (Including Medical, 401(k), Roth, etc)
• Paid time off including Vacation, Live Well Day, Community Care Day
• Excellent Training and Development opportunities
• Many career opportunities within the hotel and to other Four Seasons
• Employee Travel Program
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meal and Paid Meal Break
• Hourly Rate: $28.95
Schedule & Hours
• Part time
• The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need.
Be part of a cohesive team with opportunities to build a successful career with global potential.
Learn more about what it is like to work at Four Seasons – visit us:
fourseasons.com/careers
