Director

A Director is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Directors are responsible for executing daily operations and keeping team members/leaders accountable for each component of Operational Excellence and our Recipe for Service. A Directors’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Directors lead by example and set the tone that others will follow. 

Position Type:

• Full-time

Pay & Benefits Include:

Base pay: $24.00 - $26 per hour

(Rate depends on experience, skills, and qualifications)

• Guaranteed Overtime Opportunities
• Medical, Dental & Vision Insurance
• Paid time off
• 401(k) Retirement Plan
• Scholarship Opportunities
• Professional Development

Director Responsibilities:

• Participating operationally in day-to-day activities in a high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Address customer and team member concerns and escalations
• Maintain and uphold company policies and procedures
• Mentor team members and leaders while building high performing teams

Qualifications and Requirements:

• Strong attention to detail
• Associate degree or equivalent experience
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Excellence in communication for audiences ranging from individual contributors to senior leadership
• Proven ability to translate leadership goals into actionable tasks
• Cross-industry experience is welcome — a restaurant background is not necessary.
• You’ll need to be flexible with your schedule. Your work hours will be based on business needs.
• You have demonstrated leadership ability with at least two years of experience in a customer-facing setting.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.