Project Manager

Description

About Us

A1 Restoration of Phoenix is a restoration and mitigation company specializing in water, fire, and related property losses for residential and commercial clients in the Phoenix market. We work closely with insurance carriers, adjusters, contractors, and referral partners to deliver fast, professional, and well-documented restoration services.

We are seeking an experienced Project Manager to run active restoration projects, manage timelines and budgets, and drive jobs from initial loss through completion and payment.

Position Summary

The Project Manager is responsible for managing restoration and mitigation projects from start to finish, including scope development, estimating, scheduling, documentation, customer communication, and job profitability. This role requires strong Xactimate proficiency, insurance claim experience, and the ability to manage multiple active projects simultaneously.

This is a hands-on project management role focused on execution, timeline control, insurance coordination, and financial performance.

Key Responsibilities

Project Management & Execution

• Manage restoration and mitigation projects from initial loss through completion
   
• Develop accurate scopes of work and Xactimate estimates
   
• Control project timelines, schedules, and production flow
   
• Oversee subcontractors, technicians, and vendors as needed
   
• Monitor job progress to ensure quality, efficiency, and profitability
   

Estimating, Insurance & Documentation

• Write and manage Xactimate estimates, revisions, and supplements
   
• Communicate with insurance adjusters regarding scope, pricing, and approvals
   
• Maintain clean, complete, and defensible job files
   
• Ensure documentation and photo standards meet insurance requirements
   
• Drive jobs through approval, invoicing, and payment
   

Client & Partner Communication

• Communicate professionally with homeowners, property managers, adjusters, and referral partners
   
• Set clear expectations regarding scope, timelines, and processes
   
• Resolve issues and manage change orders as needed
   

Financial & Performance Control

• Track job costs, margins, and production efficiency
   
• Monitor material usage, labor, and subcontractor performance
   
• Ensure projects meet company profitability targets
   

Qualifications

• 3+ years of experience as a Restoration or Mitigation Project Manager
   
• Strong proficiency in Xactimate (required)
   
• Experience managing insurance claims and adjuster communication
   
• Proven ability to manage multiple projects and deadlines
   
• Strong organizational and documentation skills
   
• Valid driver’s license with clean driving record
   
• Strong communication, negotiation, and customer service skills
   

Physical & Work Requirements

• Ability to perform job site visits and inspections
   
• Ability to work in residential and commercial job site environments
   
• Ability to lift and carry equipment and materials as needed
   
• Willingness to respond to emergency losses as required
   

Benefits

• Medical, dental, and vision insurance
   
• Paid time off and holidays
   
• Performance-based bonus opportunities
   
• Growth opportunities within a growing organization
   

Equal Employment Opportunity

A1 Restoration of Phoenix is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

ADA Statement

Applicants must be able to perform the essential functions of this position with or without reasonable accommodation.