Director, Credit & Control

Job Purpose:  

The Director, Credit Control position is accountable for the entire credit granting process, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the credit worthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses. Structuring and maintaining best in class collection procedures including dispute management resolution to avoid aging provision and to achieve forecasted cash days targets. Director, Credit Control will create and drive standard, best in class processes across the region to both manage risk and enable the sales organization.

Responsibilities:

• Maintain a sufficient department/organizational structure to meet all goals and objectives.

• Provide education, training and motivate the credit and collections staff to achieve targets set 

• Plan for AOP/Forecast (Credit Cost & DSO) and measure department performance with appropriate metrics

• Manage relations with Factoring and 3rd Party Financing companies.

• Manage relations with credit reporting and collections agencies.

• Manage relations with Credit- and other Insurance providers

• Manage close relations with Resellers and Vendors (external) as well  Sales, Marketing and other (internal) Customers 

• Maintain the corporate credit policy and recommend changes to senior management

• Create and maintain risk reduction programs such as rating-tools, as well cont. develop on fraud detection processes

• Manage periodic customer credit files and Country portfolio risk reviews

• Monitor the credit granting and updating process / review cycles.

• Accept or reject the staff's credit recommendations and personally investigate on the largest customer credit applications.

• Visit customers and interact with external Companies, Vendors as well Customer events.

• Monitor deductions being taken by customers and organize on management reporting and customer meetings.

• Manage Finance Solutions Programs/Offerings, as well develop on other alternative financing options.

• Participate on and support WW Projects and share best practices with the WW Finance and Credit Community

Knowledge, Skills and Experience:

• 10 years in similar position and/or credit background / experience

• Bachelor’s degree (or similar) in accounting, finance, economics, or business and experience with credit scoring and collection systems. MBA and credit certification preferred.

• Strong negotiation skills and willingness to periodically travel to customer sites.

• Able to interact with senior leaders, create and present professional presentations, and drive strong leadership within the finance organization. Collaboration, influence and inclusion skills are important.

• Fluent English skills (spoken/written)

Key Skills

At Tech Data, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.