Fraud Analyst

Job Title: Fraud Analyst

Kindly apply through - https://hellojia.ai/whitecloak/WKTU

Job Summary

We are seeking a detail-oriented Fraud Analyst to help identify, investigate, and prevent fraudulent activities across digital financial transactions. This role plays a critical part in protecting users, minimizing financial losses, and ensuring compliance with regulatory standards in a fast-paced fintech environment.

Key Responsibilities

• Monitor daily transactions and user activities to detect suspicious or potentially fraudulent behavior

• Investigate fraud alerts, chargebacks, and disputed transactions using internal tools and data sources

• Analyze fraud patterns, trends, and emerging risks to recommend preventive controls

• Prepare clear and accurate investigation reports and case documentation

• Collaborate with internal teams such as Risk, Compliance, Customer Support, and Product to resolve fraud-related issues

• Support the enhancement of fraud detection rules, thresholds, and monitoring strategies

• Ensure adherence to internal policies, regulatory requirements, and industry best practices

• Assist in fraud loss tracking, reporting, and root cause analysis

Qualifications

• Bachelors degree in Finance, Accounting, Business, Information Systems, Criminology, or a related field

• 1–3 years of experience in fraud analysis, risk management, AML, or transaction monitoring (fintech, banking, or e-wallet experience preferred)

• Strong analytical skills with the ability to interpret large volumes of transaction data

• Familiarity with fraud typologies such as account takeover, social engineering scams, identity fraud, and payment fraud

• Proficiency in Microsoft Excel and experience using fraud monitoring or case management tools

• Knowledge of relevant financial regulations and compliance standards is an advantage

Preferred Skills

• Experience with digital wallets, online payments, or mobile banking platforms

• Basic knowledge of SQL or data analytics tools is a plus

• Strong attention to detail and investigative mindset

• Ability to work in a fast-paced, high-volume environment