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State Account & Operations Manager  NSW

The Magnum Ice Cream Company Careers

·

Jun 9, 2026

Location
Sydney CBD Market St, Australia
Type
Full-time
Department
Operations
Seniority
Manager
Closing date
Jun 23, 2026
Source
Workday

Description

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.

We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What truly sets us apart is how we work.

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

The role  

Delivery of the annual business plan is driven through leadership of the NSW sales team and effective management of state accounts, ensuring the availability of Streets Ice Cream across all channels. This includes leading and developing the NSW field team to grow existing business while securing new opportunities, as well as partnering with exclusive ice cream distributors to achieve sales and marketing objectives. In addition, a strong focus is placed on practicing and coaching the organisation’s core behaviours, known as “The Ice Cream Way.” 

 

 

What you'll be responsible for  

  • Develop and grow the OOH business, through building the customer base and growing share.   

  • Lead and develop your sales teams' skills by conducting a minimum of 2 coaching days a week  

  • Identify and develop new growth opportunities, negotiate & manage contracts with key independent accounts.    

  • Utilise target lists to win competitor aligned business.  

  • Be market focussed and growth obsessed through implementing & driving key customer strategies, such as new business growth.  

  • Pro-actively drive distribution growth of our core and new product development   

  • Conduct regular team meetings to discuss business performance and sales growth plans.   

  • Actively manage trade spend to ensure that contracts and agreement are within matrix / ROI margins.   

  • Be the communication conduit between distributors and internal teams, such as category, sales operations, visibility, freezers to ensure that distributors are fully supported.  

 

We're looking for someone who  

 

  • Has experience in field sales, preferable within a FMCG industry (2-5yrs), driving strong team sales performance, and can operate confidently in a fast paced and high-performance environment 

  • Brings strong skills in  

  • Team leadership / coaching  

  • Outstanding communication 

  • Relationship management 

  • Negotiation skills 

  • Problem solving ability 

  • Thinks end-to-end and takes ownerships for results 

  • Is comfortable working in a fast-moving, evolving organisation 

  • Values collaboration, clarity and low-ego ways of working 

  • Has a Driver License (Full) 

 

What you'll get 

 

Alongside meaningful work and strong development, we offer a reward package that typically includes 

 

  • Market-competitive pay and performance related rewards 

  • Flexible ways of working 

  • Support for health, wellbeing and life outside of work 

  • Time off to rest and recharge 

  • Ongoing learning and development opportunities  

  • Specific benefits vary by location 

 

#TMICC

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could! 

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

- Roles with real accountability and visible impact
- Free to move fast, experiment and challenge how things are done
- Continuous learning and development as the business grows
- Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps. 

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic. We encourage people with all backgrounds to apply including Aboriginal and Torres Strait Islander Peoples, and Māori and Pacific Peoples.

Skills

Negotiation

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