- Salary
- $25 – $34/hr
- Location
- San Ramon, CA
- Workplace
- Onsite
- Type
- Full-time
- Department
- Organ Referral
- Experience
- 3+ years
- Source
- Lever
Description
Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
POSITION SUMMARY
The Organ Donation Coordinator (ODC) is integral to providing leadership and continuity of service to all donor families and hospital partners in a 24 x 7 x 365 operations center that receives referrals, screens potential organ donors with referral facilities, and coordinates logistics involved in the donation process. This individual is responsible for enhancing the mission of DNWest by responding to and triaging organ referrals so the appropriate DNWest staff can be dispatched to facilitate the donation process. Typical duties include immediate response to organ donor referrals and evaluation by phone of the referral, identification of resources needed for the referral and triaging the referral to the appropriate DNWest staff member. The ODC interacts and communicates closely with Resource Triage Coordinator (RTC) team, organ clinical staff, hospital staff, and other key individuals and groups in a manner that reflects positively on the organization.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Skills
ComplianceCustomer ServiceProcurement
