- Location
- Houston
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Customer Experience
- Seniority
- Senior
- Experience
- 3+ years
- Industry
- Technology
- Category
- Engineering
- Role type
- Individual Contributor
- Environment
- Office
- Source
- Ashby
Overview
As a Salesforce Administrator, you'll own day-to-day Service Cloud administration including case management, queues, and support workflows. You'll triage Salesforce requests, build declarative automation, maintain data hygiene, and support GTM tech stack integrations. This hybrid role requires Salesforce Administrator certification and 3+ years of experience supporting Customer Support teams. You'll use AI tools to accelerate work and collaborate with Sales and Support stakeholders.
Skills
JiraSalesforce
Licenses & Certifications
Salesforce Administrator certificationService Cloud Consultant certification (preferred)
Languages
English
About Homebase
At Homebase, you’ll join a team that’s bold, fast-moving, and obsessed with helping small businesses thrive. We build with empathy, act with urgency, and take big swings that drive real-world impact.
