- Location
- Quantico, VA
- Workplace
- Onsite
- Type
- Full-time
- Department
- Intel/National Security
- Experience
- 5+ years
- Education
- Bachelor
- Source
- Lever
Description
Who We’re Looking For (Position Overview):
Spry is seeking a Service Desk Support Sr to join our team in Quantico, VA. We are looking for someone with experience providing technical support to end-users, managing helpdesk operations, troubleshooting IT issues, and ensuring high levels of user satisfaction. This also includes tracking and resolving IT incidents and service requests. Possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments.
Skills
AWSAzureJiraDevOpsStrategic PlanningCompTIA